"I was having a lot of trouble accessing my tickets online I made a phone call to customer service with vivid seats, Tyler answered the phone I told him it was my birthday how I wanted to see this concert and get a specific Seat I’d never been there before though he helped me and I actually got the better seats for a better price and I think that’s awesome customer service! Thank you"
"Morgan Murphy was very helpful and we had a great conversation. Highly recommended "
"Excellent Customer Service!"
"He was awesome and very helpful, he made me feel comfortable buying my $762.00 tickets."
"Ashley B was great! She helped us out a ton and made the process quick and easy! This will be our third purchase from Vivid Seats and we have yet to be disappointed. We will be calling Ashley again when football season comes around again. Thank you for all the help Ashley!"
"Alex was very helpful And he went out of his way to answer my questions! A great employee! "
"It was good I was assisted with much profession"
"5 stars. Great customer service"
"Matt was my sales rep and he did a great job. He was honest, knowledgeable and quick. He gave me good feedback about the view from the seats I was looking at and tickets prices. I will use Vivid Seats and Matt again."
"i couldn't get the website to get my correct billing address, so i called the actual vivid number their associate Tyler Warren helped me out, he was awesome. He fixed my issue in less then 5 minutes and got my tickets. I never have issues using vivid. i would recommend it to everyone"
"Monique M. was a pleasure to speak with. Very down to earth and easy to talk to. She was very helpful and will definitely call her in the future to purchase tickets. Thanks again for all your help!!! "
"Alex was very knowledgeable and helpful at helping me find the perfect seats for the Maluma concert"
"Ashley helped me apply my email discount and was fast and efficient. I had an issue ordering tickets online when I tried to add on the insurance, unfortunately Ashley didn't offer the insurance to me and so it wasn't added to my order. I probably would have felt better with the insurance."
"I am very happy with the service I received from them thank you"
"After a frustrating experience of not being able to apply a 10% discount that I received in an e-mail using the website and the app, I decided to call in. Angel took the call, had me forwarded him the e-mail and completed the order over the phone that included the discount. Professional, quick and courteous. Thank you for turning my frown upside down:)"