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Verified
5/5

2019-03-12

Excellent

"The rep. Answere all my questions."

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Verified
5/5

2019-03-12

Awesome customer service

"My customer rep, Derick, was more informative and very helpful. I look forward to using his help for booking future events!! "

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Verified
5/5

2019-03-12

NCAA

"Matt was very professional and friendly "

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Verified
5/5

2019-03-12

Happy

"My purchase was great, Daniel handled it with courtesy and professionalism. Excellent!"

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Verified
5/5

2019-03-12

Helpful, And Very Friendly!

"My service representative was named Luis, he was very helpful, informative, and sweet. I was a previous customer of Vivid Seats and didn't have any issues with the previous tickets. Luis helped me with purchasing my tickets, and answering all my questions.

Now I have a concert to look forward too without any complications! Thank you Vivid Seats and Luis!
"

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Verified
5/5

2019-03-12

Very knowledgeable and pleasant.

"Spoke with Alexis tonight. Fast and courteous service. Found the best deal for the money that I was wanting to spend for the SEC event."

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Verified
5/5

2019-03-12

Great service!

"Tyler was very knowledgeable."


Verified
5/5

2019-03-12

Awesome

"Matthew was a great help. Explained everything in great detail. "

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Verified
5/5

2019-03-12

“NUNN” is better than LAURA!

"Laura was friendly, pleasant, knowledgeable and accommodating. I may never go back to Stubhub again "

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Verified
5/5

2019-03-11

Dexter was great walking me through the process

"Excellent service Dexter was very pleasant and helpful. Would definitely purchase from here again. "

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Verified
5/5

2019-03-11

Rick is outstanding. Very helpful

"Keep up the great work Rick. "

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Verified
5/5

2019-03-11

My Vivid Ticket Purchase Experience

"This was the first time using Vivid to purchase tickets. I was pleasantly surprised to get Laura on the call. Laura was professional and knowledgable, and had personality plus!
She thoroughly confirmed all information with me to ensure accuracy of ticket prerequisites, credit card info and any concerns/questions I had regarding seating. The most outstanding thing about the call was Laura's great phone personality! You can teach employees to following operating procedures, but you cannot train personality into a person, they either have it or not. Laura's an asset for Vivid!
Cheryl in Mason, Ohio
"

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Verified
5/5

2019-03-11

Great service

"Conner was very cool

helped me find the best tickets at the best price
"

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Verified
5/5

2019-03-11

Awesome experience

"Dexter was patient and kind and very knowledgeable. Thank you for hiring such helpful employees! Not a given in these times!"

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Verified
5/5

2019-03-11

Great Customer Service

"I called in for help purchasing my tickets. Connor was my rep, he was very friendly and helpful purchasing my tickets. I will be calling in the future for my ticket! "

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