"This is by far the best experience I have had when it comes to purchasing tickets for any event. I've worked in the customer service industry for roughly 15 years and rarely do I ever feel the need to write a review but Tyler Jankowski with VIVID SEATS your my new go to guy for any MLB,NFL,NBA or concert tickets. I am telling you, this guy is such a valuable asset to this company. He made my transaction simple, quick and even provided recommendations. He set expectations properly and was very professional yet genuine. Tyler, thanks for making my experience that much better...GO CUBBIES!!!"
"Justin at ext. 2606 was awesome!...Very patient and helpful. I will call him in the future for all my ticket needs...Nice job!"
"FIrst rate. Jalen was excellent, and he provided thoughtful assistance as we selected three tickets to celebrate my daughter's birthday. He was patient, thorough and effective. Thank you!"
"It was first time ordering tickets through vivid seats and the person helping me Morgan ext. 3204 was very helpful and helped me purchase the tickets over the phone."
"Matthew was phenomenal! He was very knowledgeable about the venue seating & gave me a fantastic price!"
"Alex was very professional and friendly. His voice exuded confidence that we were going to get things worked out. You guys declined my credit card and even after I called BOA, I could not place my order on line, but Alex got all of my details straightened out.
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"I would like to acknowledge and thank Matt at extension 3210 for resolving an online glitch and applying a discount to my order #25105838. His desire to assist me in any way he could was impressive and I congratulate Vivid Seats for finding and choosing him to be on your support staff.
Thank you,
Andrew Ilie"
"I bought tickets for Sunday at the Masters and the process was seamless and efficient. Victor was very professional and made sure that everything was perfect with my order. I will use Vivid Seats again."
"Brady was able to assist in finding me great seats and at a reasonable price. He also answered all of my questions and concerns. I would recommend VIVID SEATS to anyone looking to purchase for a venue. Even more so I would recommend asking for BRADY at EXT 2570 if you call 1-***-***-****"
"My agent Luis Ochoa was very helpful and knowledgeable on my purchase of Paul McCartney tickets "
"Mark and Rene were awesome! Thank you for all the help."
"Spoke with Nick who was able to help me find the best tickets for an event for a group of six friends. He not only answered my questions but went beyond to ensure I was finding the most suitable tickets and great value for the group. Really appreciated all he did!"
"Their customer service here is great! The man I talked to was extremely polite! It's just that vivid tickets marks up the pricing of the tickets so much and on top of that have many fees. I bought two tickets that were originally $40 each. At Vivid Tickets the price (instead of being $80 plus tax) ended up being $146 dollars. If you're trying to save money this is not the way to go. "
"I was having difficulty with ordering tickets online. Dexter was very helpful, courteous and had patience with me. Made the purchase quite easy"
"Rick sealed the deal---I didn't understand the whole mobile transfer and I was uneasy about on line purchases---It was great to pickup the phone and speak with someone---He even gave me a 110% discount.
He also gave me his direct email for questions or future purchases---I'm very pleased and will buy my tickets from Rick and vivid Seats in the future.
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