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Verified
5/5

2019-01-18

Call Matias

"My family and I do a good bit of traveling supporting our Yankees. We down through time, have gotten tickets from all over. That being said, from here on, Matias from VS will take care of our planning. Friendly, efficient, and fast. Two thumbs up for the man!"


Verified
5/5

2019-01-18

Pleasantville

"Matias was very quick to respond, polite, professional, knowledgeable, friendly.
He gave me the extra help/reassurance I needed to be comfortable with the purchase I was making. Thank you!!
"


Verified
5/5

2019-01-18

Roger

"Matt was very helpful,and did a great job"


Verified
5/5

2019-01-18

Great costumer service!

"Justin was patient, thorough, extremely helpful and pleasant to talk to! "

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Verified
5/5

2019-01-17

Great Service!!

"Great job!! Great Service "

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Verified
5/5

2019-01-17

Matias

"Awesome job helping me out over the phone when I had a problem online. Very clear and professional and would highly recommend getting tickets through him! "

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Verified
5/5

2019-01-17

"The Flash delivery only option isn't convenient, and unfortunately I will be looking elsewhere to purchase tickets in the future. Although the individual with whom assisted me was very helpful and courteous. While I wasn't able to purchase the Floor Seats I really wanted, he did make a SALE! I needed tickets that were deliverable by email"

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Verified
5/5

2019-01-17

This one time...

"...I bought tickets to a show through Vivid. Thanks guys! Matthew on the phone was helpful and friendly. "

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Verified
5/5

2019-01-17

Very Helpful

"Matias was very helpful today. I had a couple questions regarding the abbreviations in the notes section and he was able to tell me exactly what they meant and was even able to give me a promo code. "

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Verified
5/5

2019-01-17

Extremely fast phone answer! 2 minutes...done!

"Honest fast response...Have my tickets..."


Verified
5/5

2019-01-17

I love Vivid Seats

"I always have a great experience purchasing tickets through Vivid. Have never had an issue. Today I couldn't complete on the website for whatever reason, so I called and Kyle was a huge help and secured my tickets in just a couple minutes. "


Verified
5/5

2019-01-17

Needed Help

"I had trouble reading the stadium chart, called and the Vivid team member was patient, knowledgable and extremely helpful - I bought tickets and have added Vivid Seats to my contact list. Doesn't get better... THANK YOU - "


Verified
5/5

2019-01-17

Great service

"Great service had a problem with website on my end tho. Ended up calling. Very helpful and knowledgeable rep took care of it literally two minutes. We were going to a game last minute so literally we were heading out the door "

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Verified
5/5

2019-01-17

Very professional

"I’ve bought my blue jay tickets through vivid seats and now seats I’ve always wanted for an nhl game.....excited to see the Battle of Alberta."


Verified
5/5

2019-01-16

Great service

"Great customer service, Connor was extremely helpful"

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