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Verified
5/5

2018-11-28

Romeo lobuono

"Stress free. Very nice. I love how he explained every question I asked professionaly. Thank you very much. :)"


Verified
5/5

2018-11-27

Stellar Service!!

"Rick was great! Very patient and incredibly helpful! "

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Verified
5/5

2018-11-27

Thank God for George!!

"I purchased tickets to the redskins & eagles game but needed to purchase a parking pass. George helped me out so much and was very nice. "

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Verified
5/5

2018-11-27

Excellent Customer Service

"Tyler from the very start of the call was very positive and kind. He was patient with us through the entire process and helped us get the very BEST tickets available for the money we wanted to spend. We are very happy with our purchase and can't wait for the show!!"

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Verified
5/5

2018-11-27

luke combs

"this is my first time purchasing, great customer service by Nick"

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Verified
5/5

2018-11-27

Johnny

"Johnny was so helpful and patient!"

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Verified
2/5

2018-11-27

Deceptive Pricing

"I ordered 4 tickets for my family to an event and I ended up paying the same price if I were to purchase 5 because of hidden 'service' fee's. I will not be purchasing tickets through Vivid again."

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Verified
5/5

2018-11-27

Excellent service very helpful

"First time user of Vivid, agent went out of his way to help"

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Verified
5/5

2018-11-27

A little bit of humor

"A little bit of humor helped to make this transaction friendly. I had a special request which was handled efficiently and professionally. I would work with this agent anytime!"


Verified
5/5

2018-11-27

Super Friendly, helpful, customer service!

"Morgan was extremely helpful and friendly! He made my purchase quick and simple! "


Verified
5/5

2018-11-26

GreatService

"I was directed by Shelly to an excellent sales lady named Margarita who was very professional, courteous and friendly. She took care of my problem and got my situation resolved. It was a pleasure dealing with Margarita."


Verified
5/5

2018-11-26

Great customer service!

"The young man was extremely helpful, courteous and patient. "


Verified
4/5

2018-11-26

Cyber Monday help

"Cole was very helpful with my Cyber Monday ticket purchase"

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Verified
4/5

2018-11-26

Online compared to Call in.

"The chat needs lots of work, I mean lots, but the call in experience was fine it took no time at all to get what I needed taken care of done."

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Verified
5/5

2018-11-26

Great experience

"My rep gave a discount and provided great customer service skills. I wish that I could have him every time. Thank you so much. "

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