"Great!!!!!!!!!!!!!!!!!!@@@@×"
"Michael was prompt and professional in taking and confirming my order. Thanks :) Ernest."
"Alex was very easy to work with and he explained everything. I must say, I was shocked at the ticket fee."
"Jamal was very helpful with my ticket purchase and with applying my discount code."
"Michael was very helpful in helping me find what appears to be great seats for a reasonable price for the Rolling Stones concert in May 2019!!"
"Rick turned us on to a view your seat site. He made us realize he could find us cheaper seats with a better view! Professional and courteous and empathetic!! Rick is our man!!!"
"Had an issue buying tickets online but once i spoke to customer service it was handled with professionalism and was resolved within minutes. Truly amazing staff. Fees can be abit pricey "
"Very informative, courtesie and professional representative."
"Excellent very helpful and very professional "
"I was in the middle of an online order for Hamilton tickets when I had a question so I called the 800 number. The representative Michael was very nice and he was helpful but in the midst of that conversation and order, I got a 10% discount offer from Vivid Seats for the Hamilton tickets I was looking at online and talking about! It said: "We noticed you were interested in Hamilton tickets but didn't make a purchase. Complete your order now, and we'll take 10% off* when you check out" I could have saved a substantial amount of money on our $1700+ order with this discount but "all orders final" has now locked me out of that opportunity. "
"They charge high fees without telling you about them before the purchase. I tried to get a refund immediately after they charged my card for $76 they did not make me aware of and they refused the refund. I've read other reviews and hundreds of people have not gotten their tickets. Very shady company."
"I wanted to purchase Seahawks tickets for my daughters but wasn't sure how to make sure they went to them. Rene was terrific. Not only did he help me get the tickets, he found cheaper ones in the the same section and made sure they were sent directly to them. It is nice to finally see some good customer service! Thanks!!"
"Immediately was helped when I called. I think I lasted on the phone for a minute. When I ask the representative questions he knew all of them and explained to me in good details. Really friendly and made the experience in buying tickets very easy for me. "
"I've used Vividseats a number of times without incident. This time, however, the email delivery wouldn't allow me to login. I emailed them back and forth for two weeks without success. I waited for online chat three times without anyone answering. In the last 24 hours before game time, I am trying to get a person on the phone--- the worst and most confusing answering software I have ever encountered. It keeps throwing questions at you that merely throw you off track. They don't send you to anyone. Still waiting after 20 minutes."
"I wanted 4 seats in a section showing 5 seats available. I was not permitted to buy 4 or a combination of 2&2 or 3&1. Instead was switched to a less preferable location. I am not happy about this. The customer service lady was nice, but that's about it. I would still like to switch to level 343; even if I have to buy the 5th ticket."