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Verified
5/5

2018-12-04

Great Service

"Phoebe was professional and helpful in completing my order. The service is always great from Vivid. When the Stones concert was canceled two years ago, I received a 100% refund just as they promised. Wonderful service!!"

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Verified
1/5

2018-12-04

SCAM

"READ T &Cs, NO REFUND, if they reschedule the event, even if resched is 1 yr out
NOT told you are buying resale tickets, I called in to buy, live body (SCAM)
You get a chance to resell the tickets again on Vivid site, for $176 for 2..oh how fun
"

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Verified
5/5

2018-12-04

Perfect

"Called to ask a question about seating and gentleman completed my order , and as very helpful, thorough and knowledgeable about what he was doing, simple and fast, will use VIVID SEATS AGAIN"

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Verified
5/5

2018-12-04

Dallas Cowboys Game

"Morgan was very friendly and helped me purchase my tickets using my discount! "


Verified
5/5

2018-12-04

"Mathias was great, needed help because my credit card address was being "rejected" and got everything done quick"


Verified
5/5

2018-12-04

Awesome purchase experience!

"Mark (ext 3034) was extremely helpful. Awesome purchase experience!"


Verified
3/5

2018-12-03

To expensive service

"To much $ fees are added on the ticket price, and becoming too expense "


Verified
5/5

2018-12-03

5 star

"Very nice gentleman. Went above to find me the best seats. Thank you so excited "

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Verified
5/5

2018-12-03

SteveN

"Nick at ext 2724 was very helpful."


Verified
5/5

2018-12-03

Dexter was spectacular

"He handled a fairly complex 10 ticket order with ease and was fantastic to work with"


Verified
5/5

2018-12-03

Awesome Online buying! Thank You! Rolling Stones here we come!

"was fast easy to find seats I wanted and paid with zero issue! will use again if I need tickets in future!"

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Verified
3/5

2018-12-03

Great service rep, horrible back office

"Bruno gave me really outstanding service in finding a ticket that could be printed out, since my sister doesn't have a smartphone. He found good seats at a good price. Unfortunately, after the transaction was complete, I got an email canceling it, which I didn't see until the next morning. Those good tickets were gone by then, so I paid a lot more for seats that were worse. "


Verified
5/5

2018-12-03

They are good

"They are so nice to us tonight "

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Verified
5/5

2018-12-02

Brady

"He was assume I was getting tickets and not only did he help me he made a customer for life "

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Verified
1/5

2018-12-02

Was lied to

"I bought parking pass and tailgating pass after asking would that cover my fiancee and myself. I even asked again before authorizing credit card and both times told YES. I get to stadium and both of us have to have tailgating ticket just 1 parking pass. NRG stadium said I was given won't information by vivid. I was sold something different than what I requested and confirmed just to push a deal through for a profit. I want my money back."

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