"Johnny helped me get the perfect tickets to a concert for the summer. He was very personable and gave wonderful customer service!"
"Had a minor problem purchasing my tickets with the App. Vivid Seats was very easy to contact by phone and they assisted in the purchase and it was all completed within 5 minutes and I'm a senior working with a new phone. Great service from Daniel 2732. "
"Great first experience! Thank you Nick!"
"I was provided with phenomenal customer service during my buying process of season tickets at first I was Nervous but after talking with the sales Representative he assured me that I was making the right decision. From now on I will only buy my Event tickets through vivid seats."
"Rene at extension 3026 did a really good job explaining and finding out what I was looking for. Was patient and helped me while making the decision to purchase. "
"Outstanding service by receptionist "
"Dexter very helpful. Thanks "
"Jason was very helpful and informative. He answered all my questions and guided me through purchasing my ticket. He was polite and offered good advice."
"Angel was awesome! Got the tix I wanted."
"I decided to purchase tickets last minute for the concert. Called the customer service number and Joe/Jomar was on the other side on the phone line . He was very patient and explained me what would be best seats and best view to have a good experience at the concert. I kept getting confused with prices and seats but he answered all my questions and help me clear my confusion. I must have kept him on phone for over 20 mins going back and forth but he still managed to give me the best customer service experience. Thanks Joe! "
"Purchased preferred parking ticket for MLB NCLS game in Milwaukee. Parking ticket wasn't delivered on time and had to pay for parking a 2nd time upon arrival. This was after long hold and phone call en route to game. Called for refund with no luck. Cancelled the credit card transaction, and now it has reappeared on this month's statement. Not happy! Will never do business with this scam outfit again. Be careful. 100% delivery guarantee is Bull ****!"
"My experience was great the caller took greater care in handling my needs "
"This was an awesome experience. I was helped throughout the process and am pleased with the entire process. "
"Derek helped resolved an issue with my credit card with patience and utmost professionalism!"
"I called in for guidance to purchase tickets, Nick was very accommodating and helped me select the best seats for our needs. Looking forward to using vivid seats again!"