"Monique handled all my needs. she was very helpful. she has excellent customer service skills. "
"kyle was very helpful. He was very exact with the details of my order .He made me feel comfortable.
Thanks"
"Online vivid seats kept saying my billing address was wrong.. I called customer service & Michael White helped me so much!! Quick & easy!! Super happy customer!!! :) "
"everything i had questions about was answered and it was a very easy process.. friendly staff.."
"Ordered tickets with Justin. It was quick and easy. Thanks"
"I ordered tickets and got Mr. Taylor. Very helpful. Could not have been better. Quick and efficient.
John"
"Fees are opaque. Will not show until you enter your payment info.
Website froze after I hit purchase, had to call to finalize the process."
"I was hesitant at first because I’ve never used Vivid Seats before but my experience turned out to be a good one. I contacted Vivid Seats minutes before my event started. I was pretty much in a hurry but Daniel (2732) was very helpful, he was really patient with me and he made me feel really comfortable. In less then 10 min, I was receiving an email with my tickets. Great experience and I will definitely do it again. Thanks Vivid seats and a special thanks to Daniel. "
"It was easy to pick the seats i wanted"
"They have a convoluted process to get your tix to you. Very complicated. Can not reach anyone, anytime for service even live chat is dead. Will NEVER use them again or recommend for any reason. "
"Is this site legitimate? I had a HORRIFIC experience with VIVID SEATS. I have been on Yelp and BBB and they can't conjure up one star. Yet I get on here and they have a 4.5 star rating? This site is not credible. I see that VIVID SEATS is a sponsor of this site, I wonder if this review will ever see the light of day. BUT LISTEN, you don;t have to do much homework to realize this place is a scam. Just punch into the BBB site or Yelp!
I bought tickets from this site, went to relist the tickets to find they don't support a mobile format (that they sold me!) becasue of fraud (!!!!!!!!!!). No way I trust them again, and i am skeptical of the tickets I have in hand."
"Monique was very professional and answered all my questions."
"Johnathan was a huge help when placing my order through Vivid Seats! Very courteous and pleasant. "
"Very delightful experience!"
"Monique was so helpful and well informed what a great experience."