"Horrible service.
Had me go pick up pass that agent new nothing about.
Tried to talk with your staff 3 times and was put on hold without any help
I will post on yelp about your **** service!"

"I called in to purchase 2 tickets to Bob Seger concert in Albuquerque New Mexico but I was not given my 10% discount. I had received an e mail stating that I would get 10% discount if I purchase the tickets.
I should have received a 10% discount "

"Mike was most helpful in obtaining 4 tickets with equally good seating and at less cost than my first choice."

"The Sales Rep was VERY patient and answered my questions. She explained the seating in the arena that made me feel comfortable with my decision on purchasing the tickets. "

"Jonathan was very helpful. Will use Jonathan for future purchase. "

"Jonathan was a big help in showing me the best bang for the buck seats for my event"

"he was really helpful because i don't have a smart phone and he helped me get what i needed"

"The gentleman I dealt with was extremely helpful and supportive. He was able to help me within a short amount of time and made the entire process extremely easy."

"The young woman who assisted me was wonderful. She addressed two problems and resolved both quickly, professionally and to my great satisfaction."

"Michael was great. He walked me through everything with patience and totally made me feel comfortable with this purchase.
If you can get to him when you call you will never be in better hands.
Thank you Michael!"

"Louis was very nice , he made it easy to process the tickets and explained with detail how and when I would receive tickets "

"We were in New York and ordered Phantom of the Opera tickets.
Instead of the tickets being sent to us via email as they have been every time in the past, they were shipped to our house in Florida. We asked for the tickets to be reprinted so we could attend the show and they wouldn’t do it. We even agreed to pay an extra $100 fee for a reprint of the tickets and they still wouldn’t do it. The tickets were wasted and we will never purchase tickets through this shady, ****, thieving company!!! "

"Excellent help and service"

"John was so helpful in helping me getting the seats I wanted. It was my first experience using Vivid and I will definitely use them they next time I need tickets. Thank you"

"He was by far the nicest and most patient person ever. We need more people like him - he was great!"