"Had issues ordering with the app so i called in and luke was very helpfull and even waited for me to call my bank to get everything cleared up. Very happy with the experience and will definitely be using you guys again!"
"Super easy process and Brady was awesome to work with !"
"I initially had issues with the website but Shakea (unsure how to spell her name) was so helpful!! "
"I asked a question on my mobile device answered right away said they will call directly and sure enough in less than five minutes I received a call. "
"Excellent customer service!! Will use this again."
"Mark was extremely helpful with this transaction and made sure the order met my expectations--it actually exceeded expectations!! My thanks to him for the personal attention and very professional assistance!!"
"I had trouble purchasing tickets because of an issue regarding my billing address not matching up with my credit card number. I’ve purchased tickets through vividseats before and never had this problem. I got in contact with Jonathan and he was able to help me out immensely. He was very knowledgeable and informative to go along with a great attitude and superb amount of patience."
"The gentleman who took care of me, whose I was unable to catch, was very through and considerate. As I am an individual that requires ADA seating he coached me on what to do when I arrived at the venue. "
"I dealt with Luc online and via phone call. Luc was patient and helped me with my ticket purchase. He also gave me so much information that I had NO questions! Good job, Luc ! I would recommend Luc and Vivid Seats for all your ticket needs!"
"Jonathan was wonderful! He was so kind while helping me purchase 10 tickets in a preferred location, all close together! I would highly recommend him!"
"Matt helped us to purchasing great tickets for a family day out. The service was fast and convenient for us today and he was very honest. Thank you again and we look forward to purchasing tickets again from him.
Thanks "
"Call to ask a few questions about buying the tickets online and all my questions were answered."
"I appreciate George took the time to help me in obtaining my tickets. He was courteous and attentive to my concerns. Thanks George!! I am excited for the Concert! You Rock! "
"I had an issue getting my discount code applied when trying to buy online, but Brady was able to help me super quickly! Within a few minutes, he had applied the code and put my purchase through. I'll definitely be using Vivid Seats again due to this experience!"
"John L. ext 2042 was fantastic"