"Hi while I am disappointed we couldn't get specific seats and have to hope for the best, Dom's service was great and he was patient and helpful in getting the seat section I was looking for. My niece will be excited for sure!"

"I was having trouble with my order. Nick assisted and the order was placed in no time!"

"Very helpful and patient with the problems I was having purchasing my tickets"

"Joe was very helpful and knowledgeable.
He guided me through the steps of my purchase, and was very personable. A+ "

"Great customer service and the tickets were transferred immediately!!!"

"Daniel Fabry was great, made my purchase easy and answered all my questions ! "

"I got a lot of good help with my order that got cancelled. Jonathan was super fast and super easy helping me replace my ticket and he really made the process a lot less stressful for me! Thank so much!"

"Nick was extremely helpful. Very nice to deal with and helped us get good seats for a play my wife and I wanted to see on V-day. Couldn't have been more helpful. He is the best."

"In a world where personal interaction is minimal due to online ordering and email.......I was appreciative of the phone conversation I had with Lillian. She helped to guide me in the right direction and I'm truly looking forward to the game I'll be attending with my high school basketball team. Lillian........you are the BEST!!!"

"Lillian was terrific she made everything simple , thanks"

"Mark M was great--knowledgeable, helped me get the best seats and he was painless"

"Isai H. was very helpful. I had difficulties with transaction going through on-line so called the 1-800 number . My desired tickets were purchased in less than five minutes. "

"I would like to comment on my experience with John and it was great. He went beyond my expectations to solve my issues and very professional. I hope y’all have a lot of workers like him "

"Needed group hockey tickets and wanted some rewards/discounts for spending over grand. A promotional advertisement to use the Vivid Seats Mobile App drove me to try out Vivid Seats. Tried to use it to purchase tickets and kept getting "Billing Address Error." Tried multiple times throughout the day and even had a customer service rep from my credit card company on the line at one point who eventually told me the issue was with Vivid Seats. Customer service at Vivid Seats was great. They helped me purchase the tickets and I was able to use my 10% off code (after emailing it to them). However, because the purchase was over the phone I did not qualify for the promotional rewards for using the mobile app which was I went with Vivid Seats in the first place... I got an email to complete a survey afterwards for $20 and the submission link isn't working for that either (on iphone or mac with java/flash allowed). Lots of time wasted and very frustrating experience."

"Nick was able to answer our call immediately and give us the best seats with the best pricing!!! Amazing service to say the least"