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Verified
5/5

2020-02-03

Morgan is the best!!

"Got me great tickets and helped walk me through everything! Thanks Morgan"

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Verified
5/5

2020-02-03

Very satisfied!

"Monique gave wonderful customer service!! "

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Verified
5/5

2020-02-03

Very happy with the customer service. Ryan explained and answered all my questions.

"I was nervous about using a reseller for my Notre Dame tickets as I never used one in the past. Ryan explained everything and made recommendations that allieviated my concerns. "

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Verified
5/5

2020-02-03

Thanks

"Daniel was a great help to secure my NBA tickets!"

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Verified
5/5

2020-02-02

Houston NCAA

"I booked tickets today and was very pleased with the service I received from a young man named Morgan. He walked me through the steps on my purchase and made the transaction easy and quickly. "


Verified
5/5

2017-12-28

Great job

"Nick processed my order whereas the website could not due a problem recognizing my billing address. He made the effort to ask if he could help me with anything else and I bought 2 more tickets to another event. Great job Nick!"

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Verified
5/5

2020-02-02

Very helpful !!

"Very helpful with choosing a convenient delivery "

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Verified
5/5

2020-02-01

GREAT CUSTOMER SERVICE

"Dom was super helpful and keep it 100% with me. He took care of me with the tickets I was looking for and questions I had due to my disability. Great customer service and attitude over the phone. I appreciated his patience the most due to my million question and him looking for what was best for me due to my budget range. Def contacting him for future purchasing .Give that man a raise "

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Verified
1/5

2020-02-01

Crooked and shady, extremely dishonest and deceitful

"I order tickets to the NHL winter classic in Dallas over 4 hours from my home location. In the days leading up to the event, still haven’t received my tickets, I spent hours and spoke to countless representatives. All of whom, told me the tickets were already delivered to my email and I should have them already waiting in my inbox...WRONG. No rational person would travel over 4 hours somewhere without having the tickets in hand. My travel arrangements there, I had to cancel, was out that money as well. Then this company had the audacity to say to me - “yeah you’re right we see all the times you’ve called us In the days prior and how you received the tickets an hour before the event, but we can’t do refunds, how’s a $75 credit?” Are you kidding me?!?!? So now I’m out like $600 total because of the lies of there customer service and extremely untimely delivery of tickets. It even states in their policy that refunds are given for “untimely delivery of tickets”, more unethical lies and business practices. Now I have to fill out all of this paperwork with my credit card to dispute the charge for the tickets I was never able to use. Moral of the story - do not use this ticket reseller unless you want an overexposure to stress, to be out hundreds and hundreds of dollars, and to waste about 12-16 hours dealing with the fallout."

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Verified
5/5

2020-02-01

Great customer service!

"I called Vivid Seats about four times later in the evening before I finally reach Joseph during the day. The customer care before him left me searching for other sites to complete my purchase, I was lucky to reach Joseph. He spent a lot of time trying to find me the best possible seats for what I could afford for the Justin Bieber concert. It was a very nice person and extremely knowledgeable. He even helped me go on another side to view my seats from a different angle. Great customer care! "

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Verified
5/5

2020-01-31

Awesome

"Great help finding seat better than I could on internet."

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Verified
5/5

2020-01-31

Aerosmith

"Got what i wanted at the best price thanks Brady D "

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Verified
5/5

2020-01-30

Grateful

"Chris was very helpful and I appreciate his patience while I asked many questions about how this was a legit site and purchase. Because he took his time to answer my questions and was very informative I was able to purchase the tickets with no worries. Thanks chris! "

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Verified
5/5

2020-01-30

Outstanding customer service!!!

"Monique is a delight to work with! She is efficient friendly and very informative. This is the second time I have placed an order with her. I know have her number and extensioned saved for future purchases! Thank you Monique!"

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Verified
5/5

2020-01-30

Thank you Brady!

"Brady helped me locate my ticket order in the que and made sure the order was completed. This was very much appreciated and I am very excited for my upcoming concerts. Thank you Brady!"

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