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Verified
5/5

2020-01-09

Helpful

"John had helped me so much and fixed my order ASAP and didn’t have any troubles thank you so much "


Verified
5/5

2020-01-09

Best service, ever!!

"Julian was able to find another seat right next to the ones already purchased"


Verified
5/5

2020-01-09

Calgary Flames Tickets

"Morgan you were great to deal with. My parents are coming to visit and my dad is 82 years old and his favorite team is Boston Bruins so you just made his day....Thank you so very much"

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Verified
4/5

2020-01-09

A headache for happiness

"I'm extremely grateful for the person who helped me through an extremely stressful situation, now my son gets to go and see his favorite hockey team play "

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Verified
5/5

2020-01-08

Very professional

"My order was cancelled and they helped me get the same tickets."

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Verified
5/5

2020-01-08

Excellent customer service

"Luke was awesome explained everything and got me the best deal"

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Verified
5/5

2020-01-08

Julian was extremely helpful!

"I wanted to purchase tickets for Yankees and julian was my representative and was helpful. It was a pleasant experience."


Verified
5/5

2020-01-08

Vivid Seats purchase with Mark Johnson was beyond excellent!!

"This is my first purchase with Vivid Seats and was blessed to call and get Mark Johnson from customer service. I explained that I wanted to get tickets for Duke vs Wake Forest for my grandson who just lost his father, and I lost my son. My grandson who is 12, was devastated and his grief was overwhelming. His dad, my son, and our whole family are Duke fans to the extreme.

Mark Johnson was very sympathetic and made my purchase for the basketball game a true pleasure. Mark and I spoke about 45 minutes and made sure that he got the seats I wanted. I cannot express how much I appreciated his genuine concern for my situation.

Thank you Mark, even through my tears, you listened to my story. I know that my grandson's Dad, will be there in spirit.

Grace Maiwandi



PS: I will email photos of our experience at the game.

"

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Verified
5/5

2020-01-08

Monster Jam

"I was worried about the tickets being here in time as well as being sure they got to the correct address. After live chat and a phone call I had a wonderful experience from George, this was my first time purchasing through you all but will definitely use you all again after this wonderful purchase. Most likely ASAP for parking tickets! "

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Verified
5/5

2020-01-08

Vivid

"Rep was exceptional professional and polite. Thank you and please express my happiness. "

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Verified
5/5

2020-01-07

Amazing customer service rep!

"Patient and explained everything I didn’t understand. Great experience, thank you!!"

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Verified
5/5

2020-01-07

Pedro Vera

"Just want to thank Pedro Vera for a great experience and his help for my recent purchase for my son's Birthday!"

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Verified
5/5

2020-01-07

Q was awesome

"Q was extremely pleasant and helpful. Found me the perfect seats!"

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Verified
5/5

2020-01-07

John

"John is the best customer service rep I have had with any ticket selling company. He is always very accurate, looking for ways to help you out, and is polite. Have specifically asked for John over the years, and am more than happy to leave a great review for him! Thanks John!"

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Verified
5/5

2020-01-07

Service

"Julian was extremely helpful with answering my concerns and purchasing of my Red Sox tickets."

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