"Very helpful and explained taxes and feeds associated with the cost and discount"
"Easy, cordial & effective process.... Got what I wanted... and Robert Jones was very pleasant to deal with. Bought as a gift for my niece. Thank you VIVID tickets!"
" I was buying tickets for a customer and was worried about how I would transfer them. Jonathan went above and beyond to help me find the right seats for the right price and directed me on how to download and transfer my tickets. Thanks, Jonathan you rock!!!"
"Agent had an answer for my questions and got my order in ASAP. Main reason why I continue to get my tickets thru Vivid Seats. I have never had an issue and their customer service is great!"
"I called with one seat in mind and Mark helped me find a better one. Thank you"
"Morgan was very helpful. From start to finish, it only took 10 minutes and it worked out great. "
"My clerk caught a mistake that was made with the order as it was entered by simply taking the time to read the information back to me before he ran my card. Saved the company a mistake and unhappy customer with attention to the details of the work he is doing. Great job!
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"Luc was so helpful and very professional. I was having issues with my credit card and he was so helpful. It also helped that hes been on the Kansas city area and gave me some excellent recommendations. I Will definitely keep Luc as my contact for all my ticket purchase events! Excellent job Luc keep it up! :)"
"Monique was very helpful, friendly and enthusiastic. Will definitiely call her for tickets in future!"
"Friendly, helpful and quick service - so glad I called. I got my questions answered and then received my confirmation and tickets within moments of the purchase. Thank you Luc L!"
"Buying some basketball tickets. Quinton was very helpful and informative and some pricing issues. He even helped with a discount. Thanks Q!"
"Lucas did an amazing job of handling my situation and providing quality solutions. Would definitely recommend!"
"John was very helpful, knowable and professional. Thank you!"
"This was my first time using Vivid Seats and Joe from customer service really helped me with what I needed! "
"She was calm, patient and charming. I really appreciate that she was in Chicago and not overseas. A great experience."