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Verified
5/5

2020-01-04

Thorough explanation

"Luke process my order and provided step-by-step instructions. Very professional.
"

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Verified
5/5

2020-01-04

Excellent

"Nathalia was very helpful and friendly!"

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Verified
5/5

2020-01-04

Awesome Customer Service

"Dominic helped me purchase tics,AND saved me a whole lot of dough by suggesting I purchase the tics one row back!!SO helpful and had a great attitude:))"

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Verified
5/5

2020-01-03

ballet tickets

"smooth and easy!! Robert helped me with seat selection and purchase"


Verified
5/5

2020-01-03

Satisfied 100%

"I am so pleased with the service I received from Jonathan Quarles since the first moment I started looking for my tickets. He was patient with me and got me the tickets I needed. His professionalism was close to none. Again, thank you so much Jonathan!!"

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Verified
5/5

2020-01-03

Helpful and super easy!

"Julian G helped me purchase tickets when I was not getting all the information I needed when purchasing online. I initiated contact through their chat feature to inquiry about the seat numbers (the website displays section and row, but not the seat number in the row). The response time was quick. I received a call several minutes later to complete the sale. He also helped me out with a discount code so that I would not purchase from a competitor. Thanks for the help! "

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Verified
5/5

2020-01-03

Excellent representative

"Great service. Immediately helped. Brady was awesome "

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Verified
5/5

2020-01-03

Excellent Service !

"Lillian was so efficient and even got a better deal by calling in.. !
She was able to find us tickets I could not find online

Thank you!!
"

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Verified
1/5

2020-01-03

Never felt so violated

"Bought 2 tickets to TaxSlayer Bowl for January 02, 2020. During checkout the advertised price had mysteriously been inflated by almost $100. You have to click on a little spot to see that the $40 upcharge “service fee” (which is Vivid's profit) because the tickets actually came from TicketMaster a couple days later.
Then I got an email for a $12.50 discount code. Then a day later an ad for parking. I ended up buy a parking pass and applied the $12.00 discount, the “service fee” was $17.00. The total was $69 but when we got to the parking area the guy was taking $35 cash for the same spot.
Vivid is a total scam.
As far as service, I never spoke to anyone. They took my money, but come on, I shoulda called TicketMaster and will. The Vivid App is gone and the emails 3 times a day better stop too.
"

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Verified
5/5

2020-01-03

Jonathan Quarles took great care of me!

"I will only deal with him for future purchases. "

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Verified
5/5

2020-01-03

The best night ever!

"Daniel did a great job and got us the most wonderful seats for ATLive! I cant thank him or Vivid enough! The service is always exceptional and I recommend them highly!"


Verified
5/5

2020-01-02

Best site for great tickets at even better prices.

"Brady Davis was excellent he saw I was trying to order tickets through the app but couldn’t make up my mind so he emailed me and gave me a great deal on the tickets I was looking for. I highly recommend this site for anyone looking for great tickets on a budget. Ask for Brady Davis! "

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Verified
5/5

2020-01-02

Awesome!

"Frank was extremely helpful and patient! Thank u so much! "

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Verified
5/5

2020-01-02

great customer service.

"great service. very helpful. eager to help. will use this service again. Thanks. "

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Verified
5/5

2020-01-02

Awesome Customer Service

"I have used many outlets to buy premium seats to many different events for many years. I saw an ad about Vivid Seats and downloaded their app. Very easy to use, but the one thing they have, are first class people who work there, that care about you being taken care of. Dan and Gordon of Vivid Seats are truly first class, very caring men. You can tell the first couple minutes if you call them with any question or problem, the customer being happy and taken care of is the top of the list with this company, they want you to have a great experience and know what you are buying is 100% right. "