"If I could rate them negative stars I would!
I ordered a spare tire holder based on the picture they had on-line. Turned out the part number I ordered was not the part in the picture. I tried to return it to order the right part, but they wanted to charge me 20% restocking fee, even though the part was untouched and ordered from a misleading picture. It would also cost me $50 shipping to return the part, even though I had already paid shipping to received it. So, I lost $100 and they were completely unwilling to help me out."
"Very fast delivery and kind answer to question thanks for all service."
"Product selection is excellent. I found the rubber mats and trunk liner that I was searching for. Price was much less than what the dealer wanted to charge me. Shipping was fast and immediate. The also matched my order to my VIN to ensure the parts will fit my car."
"Customer service was great, they matched my order to the VIN so I got the correct parts. Thank You "
"One email and I had the tight part selected out of a sea of options for a rear view mirror. It arrived quickly and replacement with quick and easy. Thanks."
"Thanks for the expediting the delivery of the oil cooler hose to the mechanic shop, which kept the job moving!"
"The shipping was amazingly fast given I ordered many trim parts. Parts were easy to find and the diagrams are labelled clearly. Will shop again for sure x"
"Very good experience, Easy to buy"
"Parts ordering was easy, prices are great, customer service is excellent!"
"They will not allow me to return a light ballast, for my headlight stating they do not allow customers to return electrical parts. Understood, however, the part they sent was the wrong part for my car. And it was a $415. 00 part. p.n. 31213766, and they said that was the number.
The actual cost, a different part, p.n.30655979, from another shop, is $142.00. horrible experience, buyer beware."
"Received my order and I was very pleased."
"I initially received an incorrect part - not the sellers fault - it had the correct part number on the manufacturer’s sealed packaging. Return and exchange was quick and painless. Have ordered a number of parts from them, and this was first issue of any kind. Overall, still an excellent experience because of their customer service."
"Fast and helpful. First of all the only place that had the part. Second I needed it super quick and they worked with me to get it to me faster. They respond almost immediately to my emails. Overall a perfect experience where they went above and beyond for part that was retailed at around 10 bucks. Thank you. "
"Floor mats for 2013 C70. Excellent, responsive, helpful and relatively inexpensive. "
"Very good experience arrived on time in good condition. Will buy again"