"I was called the night before with a time frame of when my product would be delivered the next day. Delivery day I got a call 30 min before it would arrive. No sitting around for 4 hours for a delivery. The delivery guys were great. The sales associate that helped us was also great. "
"Delivery late in the day. Driver called me and in broken English said he wanted to set up that “washer”. I assumed it was the dishwasher, but nothing was installed when I looked the next day. "
"Thank you for the great service!"
"All went well at the store and the installation. However, we had to follow through to determine the date and time of the installation instead of being notified by the individual doing the installation as we were told would happen."
"We were very happy with the items purchased. "
"Great Sunday hours too. All around an excellent experience. "
"I called to local store, ordered dishwasher over the phone, and it was very easy!!!!"
"Over the 6 months we were working we had 3 different salespeople because of their turnover which made it difficult to coordinate everything. What really turned me off was when our contractor set up delivery and once they arrived the head guy only wanted to deliver the items into the garage not in the house as we wanted. Once he called someone he agreed to do so.
We had a double oven, dishwasher, hood and refrigerator delivered and luckily our contractor had two of his guys to help the two WDC guys bring in the frig, because they were not equip to do it with only the two of them. Not only that the head delivery person has such a poor attitude and shouldn't be dealing with customers if he's going to have that attitude.
It seems that things are changing at WDC, and it seems not for the best."
"I spend a lot of time learning about appliances, pros and cons. All the staff was patient, responsive and so helpful I would highly recommend any of the staff"
"Nice selection and good prices. "
"Refrigerator purchase—
Excellent salesman with Mahmoud and delivery was exactly as promised."
"Easy and it all worked out"
"This retailer always has quality stuff so I don't have to worry about the product performance. The prices were reasonable. The delivery could have been better--I thought I had requested the delivery to the door when I purchased the items, but apparently not. But the worst part was the time, 6-8PM window & I had to get some help to move the items after sunset. I would've preferred earlier in the day or at least a choice of the time."
"when I bought my dishwasher, I was told it would be to the store by the end of the week, I was not worried, since I was out of town for the weekend.. I received a phone call that Sunday, telling me he would be checking into why it hadn't been received yet, and would get back to me.. I didn't hear from him, so I called him on Thursday, to find out that he wasn't there, and neither was the dishwasher..I spoke to the manager to find out what was happening, he told me there was no way the dishwasher was to be in last week, it was shipping from somewhere else, it would maybe be in in another week or 2.. I explained that's not what the salesperson originally told me, he said I must be wrong, he couldn't tell me when it was going to be in.... Then the salesmen did call me back a few days later to ALSO tell me that I was wrong, and I must have thought it was in reference about another dishwasher that I didn't buy... I was very upset, and got off the phone.. Then I realized, I looked at my receipt and there it stated item due in 4 days after I purchased, and I remembered that the salesman also had called me about my item not yet being in yet, so I called back to state these points to him, and to also explain, YOU NEVER TELL THE CUSTOMER THEY ARE WRONG.... which is what he said when I reminded him of the conversations we had, it was not about another item that I didn't buy!! My time in the work force was spent as a customer service person, and I am aware of how to treat a customer, and NO ONE at that store knew how....."
"We were in a bind, the dishwasher, again, gave up problems. Our client was having a birthday party with lots of guests and needed her dishwasher working. Nafiz was able to make our client happy with a new dishwasher installed the day of the party. We have been purchasing from him for years. As a contractor, we need quality appliances, good prices and a salesman that is friendly, knowledgeable and gets the product to our client. Our salesman, Nafiz is that guy! Thank you Warehouse Discount Center "