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Verified
5/5

2018-02-02

Great Service

"The entire sale was done on the phone. Everything was perfect."


Verified
5/5

2018-02-02

great job warehouse Discount Agoura

"all was great. I bought there before and continue to do so. "


Verified
5/5

2018-02-01

Oven/Microwave purchase

"Center was under remodeling project, so inventory was a bit mixed up however customerservice was top notch. Employees very patient and knowledgeable concerning our purchase."

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Verified
5/5

2018-01-30

Great shopping experiece

"We were in desperate need of a sink in a pinch, they came though with a great sink that fit our kitchen perfectly and looked great! The best part was it was that it was on clearance and we didn’t have to place an order for a sink."


Verified
4/5

2018-01-30

excellent help provided by store personnel

"It seems delivery was somewhat delayed longer that estimated but no real problems otherwise"


Verified
2/5

2018-01-29

Problem

"Problem not resolved yet. We went in with exact measurements that matched only one expensive refrigerator.
They forgot to tell us we needed another 3.5 inches on the side, back or top for a water filter. The installer put he filter on the wall above the counter with blue hoses showing. Josh said he was not aware of the filter so no one told the installer to put it under the sink instead of on the wall.
I'm still waiting to hear from Josh.
"


Verified
5/5

2018-01-28

GE Cooktop

"Picked up my cooktop at the Moorpark distribution center. Really easy to do and the staff was very friendly.
"


Verified
3/5

2018-01-27

Need Better Communication

"The incorrect item was ordered and I had to call three times before I was given a response. Also, delivery of items takes way too long. Better off going to a website to order."


Verified
5/5

2018-01-25

Great service

"From the first time I visited the WDC, I got professional service and knowledgeable staff. They were able to offer me excellent suggestions and very competitive prices. Thank You!"


Verified
5/5

2018-01-23

Good people

"Easy to do business with."


Verified
1/5

2018-01-22

In the Garage

"While our experience in the store was lovely, two + weeks later our GE Monogram Professional Range is STILL sitting uninstalled in our garage We were supposed to have been provided with a 4-man crew for delivery to remove our old range and bring the new range to our kitchen, which is located up a flight of stairs in our home. They sent a 2 man crew instead. They were able to remove the old range (with much insistence on our part) but the new range was too heavy to transport upstairs. We have had to wait an additional week for the 4 man crew, in addition to getting a separate 'installer' to hook things up once the range is finally in our kitchen. So two + weeks later...no range, no cooking for us!"


Verified
1/5

2018-01-22

Did not back warranty, do not care about customers

"Purchased 2 washers and 2 dryers. Months prior to my warranty expiring the service company came out and said they needed to order a part. Informed me that if my warranty ran out before the part arrived they would install NO PROBLEM. I spent hours and hours being transferred all over then they said," I requested my file be closed." I had a conference call with WDC and the warranty company. WDC said they have no control over their warranty company. Im out $179 for the warranty and the machine has been in the middle of my laundry room for over four months.
Now I have lost $179 and also have to pay for service, not to mention the countless hours I spent with the rude and extremely unprofessional service company. Will never buy from WDC. Buyer beware once you have the product no one cares.
"


Verified
2/5

2018-01-21

Sink grids

"I went to WDC to see if they sold the sink grids for the new house we were buying. They did order them for me and I felt that the price for the sink grids was high. Then once they came 10 days later I went to pick them up and I went to the front. They told me I had to go to the back where the warehouse actually is and first there was no parking available. I wasn't sure if I was supposed to go up the ramp since there were no indications to do so. Then I had to wait till they went to get the items and give them to me. For such small items they should have had them in the front but I guess that is not the procedure. At least have parking available. It all seemed to be occupied by employees. I should have tried Amazon first. "

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Verified
4/5

2018-01-21

Appreciate the Service!

"The sales associate was very helpful in all aspects of the sale from equipment advice to purchase, delivery and repair of an item accidently damaged on delivery. I appreciate the service and timeliness of support."


Verified
4/5

2018-01-18

fair Deal

"After researching clothes dryers i found a great deal at WDC in Oxnard. The salesman Abul was very friendly and helpful finding me just what i needed. Although the overall experience was fine, the staff was not friendly or accommodating. I felt bad as if i was interrupting a funeral. If you like a straight forward experience dealing with robots this place is for you. Very good for no-pressure and to the point. I will be back in my black suit with two "thumbs up.""