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Return/Replacement policy:
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Verified
5/5

2017-01-02

Super Smooth

"Guys showed up right in the 2-hr window, plus gave a 40-minute heads-up message before they got there. Very friendly and helpful for the installation, even though I had an issue with my drain pipe (not their issue) they still tied to help fix it before they left (I solved it myself the same way I did for the previous washing machine)"


Verified
5/5

2017-01-01

Happy Camper

"Knowledge salesperson. Everything promised was delivered"


Verified
1/5

2016-12-30

not happy

"I purchased a kitchen faucet on 11/20/16 and was told it would have to be shipped as it was not currently in stock at the Chatsworth store. I was told, and my invoice states that it would be shipped in 5 days. I then received paperwork in the mail showing 12/6/16 as the ship date. I called 3 times and was told it had not shipped yet, but it would ship soon. I received my purchase by fedex on 12/28. If I had been told it would take so long to receive, I would have gone elsewhere!"

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Verified
5/5

2016-12-29

Easy peasy!'

"Walked in told them what options we wanted on a washer dryer set. That we wanted a front loader and boom!
The salesman was more then knowledgable and showed us our options.
Decision made and done in less then 30 mins!
Delivery no problem!
"


Verified
1/5

2016-12-28

Dishwasher doesn't work

"Pretty self explanatory. Dishwasher was installed, when I used it the first time it didn't clean the dishes, soapy water came up the sink and the dishes were not even close to dry when the cycle was done."


Verified
4/5

2016-12-28

"Very satisfied with delivery of the appliances.
Salesman told us that the appliances are at the warehouse and to be delivered on 12/7/16.
On 12/5/16 we get a call that not all appliances are at the warehouse and they will deliver on 12/22/16. The remodel of our kitchen came to total stop.
This is no way to treat a customer.
Ziggy.
"


Verified
5/5

2016-12-28

Very happy with my purchase!

"Jeremy was very helpful, knowledgeable, and thorough. He walked us through features and explained the deals that were available. Nice guy. Would shop there again."


Verified
5/5

2016-12-28

Salesman was the bomb! Delivery was excellent!

"The salesman was very knowledgeable and not pushy! A pleasure to do business with. I have been a long time customer since they were baker and wells, and will continue to purchase from them. Delivery was smoothe sailing! Took out the old stove in minutes, installed the new one, tested it, and they were in there way for the next delivery. "


Verified
3/5

2016-12-25

Delivery was not a good customer relations experience

"Had no problems buying a good washer and dryer, but the delivery and installation involved going up stairs, so the delivery service was unfortunately upset with the extra time and effort. "

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Verified
5/5

2016-12-25

Satisfied Customer!

"We ordered a dishwasher from Warehouse Discount Center and it was delivered on the exact day they said it would be in great condition. They set me up with the installer and he was quick and efficient. It was one of the best home delivery experiences I have had."


Verified
5/5

2016-12-23

Great Help and lots of information on appliances

"Great expertise on all appliances. Very helpful"


Verified
3/5

2016-12-20

Over The Range Microwave

"Overall I found what I was looking for but the serviceman was on lunch so I had to wait almost and hour to get my purchase but they did approve a discount after I asked."


Verified
5/5

2016-12-20

Great Company

"They delivered a great price on a hard to find item. Installation of dryer / removal of old one was done perfectly."


Verified
1/5

2016-12-19

NO CUSTOMER CARE AFTER THE SALE,

"THE SALES AND INSTALATIONS WERE GREAT. NO COMMUNICATIONS RE DELIVERY NOR FOLLOW UP. WE WENT AND CALLED THE SALES ROOM ON NUMEROUS OCCASIONS.. EVEN CALLED THE MGR. WITH NO RETURN CALL. WE STAYED HOME ON MANY DIFFERENT OCCASIONS FOR TWO DELIVERIES. THE THIRD DELIVERY STILL NOT RECDL AND WILL BE IN FEB. WE WOULD NOT BUY AT YOUR CENTER AGAIN NOR RECOMMEND YOUR STORE JIM FRANDSEN"


Verified
5/5

2016-12-17

Quick sale

"Darren Zellner helped me immediately select an apartment-sized refrigerator after I entered your store in Oxnard. He answered my questions about a return if the refrig. Did not not fit my space. He was knowledgeable. I am very satisfied with my new refrig. My maintenance man made the new refrig. Fit the space by sawing off a portion of a shelf that would have prevented the fit into the space.
Thank you for an excellent product at an affordable cost. The sale promotion clinched my decision. Ignatius Sudol
"