"We been very lucky to work with salesperson Kirk during our purchases for our home. Not only washer/dryer. But also cooktop stove, dishwasher, wall mounted range,and sink. Not only did they explain every item they had thier showroom to explain how to use them. They matched online prices with all competitors...ALL. Service a follow up was also A+ From calls the night before your delivery to a 15 minute call too. David whom delivered our items was excellent as well. He made sure he explained what was going to happen. Took old items out with care. Installed new items. Made sure they worked...explain them to us. Cleaned up as well. On a scale of 1 to 10 our total experence was a 12! Bravo!"
"What is there to say. Getting quick reliable and honest information used to be normal now it's a rarity hut now here. Josh knew all the products and for it right the first time. I don't think I'll go anywhere else for major home appliance needs. "
"Carmen was very informed and helpful!"
"The saleslady steered me to a reliable washer with a great rebate; just what I needed!"
"Picked up the item on the day it was promised !"
"We were provided with excellent service."
"It was an experience with ease and no regrets. Staff was professional and considerate."
"Very difficult to get CS and/or callback. Scheduling deliveries and installations was painful. Less than 24 hours to confirm delivery and get a delivery window. WDS contractor measured and recommended appliances yet I didn't know that I would need a plumber to change gas fitting for oven.
On positive side, delivery/installer personnel were very professional and courteous. Very happy with purchased items and pricing was very good.
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"My sales experience was great! After sale service was terrible. Scheduling for delivery and installation was a nightmare. Scheduling for delivery and installation of my new double oven and cook top was awful! I had to make repeated calls and was given different information each time. The employees showed no sense of urgency at all! I had to talk to the general Manager who DID seem to know what was going on and was very nice. The actual delivery and installation, when it happened, was terrific! Great work!
The delivery of my 2 new refrigerators and washer was OK although the one delivery person didn't seem to be really listening to me. I told him 3 times to remove the washer and then found him removing the dryer instead!?!?! They were quit late and were rushed as it was the end of the day although I had been told up to the evening before that the delivery window was 8 to 12."
"Marcus is a great salesman and he took care of us from begining to installation of the product.He also gave us some Music CD's which he compiled himself.What a great guy ,was very polite and humble.I wish all the sales people are like him."
"All went well. Thank you. Serviceman was very competent and professional.
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"We are very satisfied from delivery to install. Would highly recommend others to buy from this store. Darren was a great sales person the installers were also great to work with. Showed us how each item worked."
"Our new Samsung refrigerator is fabulous! Our experience at Warehouse Discount Center was so great that we bought the refrigerator on the spot. No need to shop any further. Sales service was right on target and delivery/set service up was equally top notch. We will recommend Warehouse Discount Center to our friends in the Santa Barbara area."
"We got a great deal without any hassle. It's as simple as that!"
"EVERYTHING was as promised. A great buying experience. Well ordered website and also humans to help when necessary. "