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Verified
5/5

2016-08-13

Happy customer

"They were very professional. Explained the differences between competing brands (e.g., Viking, Wolf, Monogram). Saved us money by letting us see the comparable brand that has lower cost with the same functionalities. Kept us up to date with the order. Delivery was very prompt. Got a computer voice notification that they were 15 minutes away and 15 minutes later the door bell rang."


Verified
4/5

2016-08-11

Is anyone home?

"We wandered around the store a few times, several actually, before anyone acknowledged us. Not sure what that was about.
Don't think we will be rushing back any time soon.
The delivery of our item went quickly and smoothly bb
"


Verified
5/5

2016-08-09

Kept you informed

"you never had to wonder where it was - they kept informing you."


Verified
5/5

2016-08-09

Warehouse Pat!

"If you're remodeling the bathrooms in the house, Pat is the man to help you with all your needs. The discounts are great, and the showroom has plenty to see. I have been going to Warehouse Discount Center for several years. I highly recommend Warehouse Discount Center.
Sylvia Blair
"


Verified
2/5

2016-08-05

"we ordered an item and were told it would be here in 1 week.
it took 3 weeks for the item to get here and it wasnt until I threatened to cancel the order that the item "majically" appeared.

i suspect the item was probably in your warehouse and someone dropped the ball. if not, then your staff should have been in touch with us when the item was not delivered on time.
"


Verified
5/5

2016-08-04

Better than bigger appliance outlets!

"Mr. David Mowry provided us a better understanding of new/modern appliances. He is very knowledgeable and explained the different feature details between each items.
WDC is the place to shop if you have questions about appliances.
"


Verified
5/5

2016-08-03

"The delivery guys were great! On time, polite and put the appliances right where we needed them. It was also very helpful to get the call with the 10 minute notice ~ never had that before!"


Verified
4/5

2016-08-02

Stove Top Replacement

"Warehouse Discount Center did a good job assisting me with my purchase of a replacement stove top. The sales staff was knowledgeable and accessible. Once they made the sale, they were a bit slow on the install."


Verified
5/5

2016-08-02

Great service by Christian; fast and easy delivery

"I walked in already knowing what model of refrigerator and oven I wanted. Christian was very helpful and while the pricing on the fridge was the same as sale prices elsewhere, the oven price was much lower. The delivery was easy- they called as they were leaving the warehouse and were at my house in 20 minutes. Very helpful and polite drivers! I was so impressed with the first purchase that I just went back in and purchased a dishwasher and microwave from Christian. He was able to beat prices from other vendors and the transaction was quick and painless. I will definitely use this store and Christian for future purchases!!"


Verified
5/5

2016-08-02

Excellent store and salespeople!

"I made HUGE mistake with my earlier review on this store as have so many of these kinds of emails coming at me lately and confused WDC with another consignment store! Sorry about this error.

The WDC store in Chatsworth, CA, on Topanga Blvd., where I purchased a dishwasher was a great store and sales people there were very helpful and professional to deal with. I would always go back if I needed to make another purchase, and would refer them to other prospective customers.

Sincerely,
Pamela Varney
"

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Verified
5/5

2016-08-01

"The installers did an excellent job and was very congenial .The sales rep was a"


Verified
5/5

2016-08-01

Thank You Michael (Topanga Store) and Michele (Moorpark Store)

"These two individuals turn this story around from a very dissatisfied customers to TWO very satisfied customers.. They went up and beyoung all measure's to Satisfiy my husband and I on equipment that didn't measure up to the standard's I was use to from Whilpool/Kitchen Aid..My dishwasher was not performing right and they step in to save the day with their exceed all measure's for customer satisfaction ..and they came thru in flying color's, turning me around and I could not be more thankful to the two of them ..they stuck with my husband and myself thru what seem to be very trying times ..In so doing so they replaced a "BAD UNIT" with a very nice model that work's perfectly .. Their whole attitude was Awesome from the get go .. We will ..and Can do to Satisfiy a customer to the fullest pint I have experience from a company .. Again I applaud these two person's and I'm very grateful that you as a company have people working for you that have a customer "BEST" interest at heart..and are willing to step up to the plate for your customer's..
Again I applaud Michale and Michele..
"


Verified
5/5

2016-08-01

Polite and exact.....plus good natured.

" My great experience starts with the salesman, Christian Alvarez, he was unbelievable, he was right on the money, very attentive with a fantastic attitude. He Was a pleasure to be with. Not only that but the people that were sent to install my stove were fantastic ,Paul and Tammy, I felt like they were old friends.they were lovely, the entire experience from top to bottom was fantastic, thank you WDC!!!!!"

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-08-01

salesman=professional…showroom=great selection…scheduling install for dishwasher=disappointing

"All went well with the purchasing and delivery of my appliances. The girl arranging the install date of my appliances failed to arrange the separate installation for my Bosch dishwasher.
I did not know that there was someone else that did dishwasher installs.
I called WDC to arrange the install, 5 days later, and after waiting 2 1/2 hours, I was contacted and informed that the man would not be able to make it. I was finally able to
get my dishwasher installed 6 days after my original delivery date.
The inconvenience could have been avoided if the girl in the office, doing the scheduling,
had not overlooked the separate dishwasher install.


"


Verified
5/5

2016-07-30

we purchased item that needed to be special ordered, it seems your stores need to order as they do not carry items in stock

"I'm disappointed in the store that everything needs to be order as it set our remodeling back as we are still waiting for ALL ITEMS that were ordered."