ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-05-29

"Communication was great as was the service. Highly recommend Watch Repairs USA."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-28

"Had two Tags worked on. USA performed as advertised! Great job! Very pleased!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-26

"I have had an Omega watch since 1978; it was a gift from my wife before we were married. Obviously it is very special to me and when it stopped working I was quite disappointed. I went to several watchmakers and was repeatedly told it could not be fixed regardless of cost because the parts needed were unavailable. Watch Repairs fixed the watch that now runs perfectly. I am thrilled."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-25

"I was so lucky to find Watch Repairs USA. I needed a Rado watch crystal replacement and was concerned I wouldn't find a trustworthy repair option. Not only was it easy to get them the watch, they catalogued everything, and kept in touch with me during the whole process. I believe their pricing was fair and the repair time was reasonable, considering it ultimately had to be sent to the factory, which they also handled for me. Thank you so much for the care and professionalism of Watch Repairs USA!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-24

"I could not find anyone in Chicago to fix my watch. I was told it was unfixable. So I went online and found Watch Repairs USA. Watch Repairs USA ROCKS!!!
They not only repaired my watch, but the price was reasonable. I'm very happy because the watch was my fathers. Thank You So Much!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-22

"I was very pleased with the repair of my watch. I love the watch band selected and the quality of it. I also appreciated the cost savings suggested by giving me options with replacing the band.

The service was fast, efficient and reasonable. Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-19

"I have an old Wittnauer watch, about 25 years old. My local guy couldn't fix it. Said it was too old, couldn't get parts. I found Watch Repairs on line, and they came through for me. A reasonable price, and now I have what seems like a new watch! Great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-14

"Very happy with the results of the repair of my Omega Seamaster. The watch work like new and looks beautiful.
Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-12

"Watch Repairs USA completed a full restoration of my Omega Seamster. This watch is important to me as I purchased it on my first port of call to Hong Kong in 1978.

The self winding mechanism was rebuilt and the main spring replaced. Additional work included general rust removal, crystal replacement, and complete restoration.

I am fully satisfied with their work. I am now enjoying again wearing my "Hong Kong" Omega.

Throughout the repair process I was updated regularly via e-mail.

I highly recommend Watch repairs USA.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-09

"Very trustworthy with an Omega Speedmaster and demonstrated excellent communication during the repair process. I will definitely use them again for my other watches. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-07

"Hello;

I am always impressed by your professionalism in providing timely updates and clear pictures of the watches sent in by your customers.

Also, I appreciate the credit you provided on the shipping charges this time around.

I am a loyal customer.

Warm regards,
Ben
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-04

"It was a long and tough repair as parts are scarce for this old TISSOT Rock Watch, but I am more than pleased with the results. On going communications were very important in this long term repair and I was extremely satisfied with being kept in the loop and asked for my opinion for repair options. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-01

"I received my repaired Maurice Lacroix watch today and it looks wonderful and seems to be running great! You did such a great job keeping me apprised of the status of the repair and the turn around time was unbelievably quick. This watch is special to me because it was a gift from my husband who passed away last year. Thank you so much for your excellent repair service. I would defiantly recommend Watch Repairs USA to anyone needing quality service!
Thank you!
Diane
Nixa, Mo
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-28

"Watch Repair USA did a complete overhaul of my hamilton Everest and they did a great job! The watch is like new! Fast service at a good price. Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-27

"I was very satisfied with the repair to my watch; it was returned in a "timely" fashion and works like it is new. Thank you! Michael S"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A