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Verified
5/5

2015-09-30

"The watch looks brand new. Thank you so much for the repairs. Great job!"

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Verified
5/5

2015-09-28

"Very satisfied with the complete repair process and excellent communication. My Tissot watch was returned like new out of the box as worn buttons were replaced in addition to correcting the technical problem. I will use again for any of my watches."

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Verified
5/5

2015-09-24

"This company has the BEST customer service I have encountered anywhere. From beginning to end I received regular emails updating me on the service of my watch. I sent my watch in a special box that I asked them to return and they even did that. I got a detailed description of what the watch needed and they completed the job faster than the estimated time. Wow. A great experience. Bravo you guys and gals!"

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Verified
5/5

2015-09-22

"I sent my Breitling for some repair work and they did an outstanding job.
The time-piece came back looking like new...I can't be more satisfied with their repair work.
"

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Verified
5/5

2015-09-19

"The free shipping to their shop and free estimate are what initially made me choose Watch Repairs USA. I was a little concerned with the price but we worked out a mutually acceptable deal. In the end I was extremely happy with the price and quality of repair. I am very fortunate I found Watch Repairs USA to repair my watches. I highly recommend their work."

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Verified
5/5

2015-09-19

"I would highly recommend Watch Repair USA. I used them for my ESQ Swiss timepiece, for the very first time. I will use them again and will recommend them highly to all my friends in need of this kind of service."

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Verified
5/5

2015-09-13

"My wife's watch internal controls were off beat. She would have to set the watch 12 minutes ahead and hope it would start to work close to the time on the clock. So... I found Watch Repairs USA on the net...read the reviews...and sent the watch away for repair. It came back looking like new... and working! Great Job!"

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Verified
5/5

2015-09-10

"Great service, price and shipment. Would def recommend to friends and family. "

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Verified
5/5

2015-09-09

"Their degree of professionalism all along the way was outstanding......very attentive to my questions and concerns, with quick turnaround replies. Very accessible. Their restoration of my Deep Blue Alpha Marine 500 exceeded my expectations. I have already recommended them to others, and plan to use them again in the future."

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Verified
5/5

2015-09-08

"Great experience. Love the automated process and the updates and great the customer support!
Will definitely recommend Watch Repairs USA to friends.
"

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Verified
5/5

2015-09-05

"My beloved Movado was in need of help. Watch Repairs USA's professional web page gave me the confidence to send the watch to them. They give you an estimate, do the repair in a timely fashion.

I would recommend their service to anyone.
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Verified
5/5

2015-09-04

"Watch Repairs USA, met my expectations of what a high end repair service should be. It began with the ability to preprint a delivery label at home, assign an insurance vale to my watch and being able to track its movement to the point of delivery. I received an email confirming receipt and a picture of my watch at Watch Repairs when it arrived. Upon examination of my watch, I received a detailed, line item list of what repair work needed to be performed to restore my watches performance. The work was done in a timely manner including a pressure test (with accompanied report) to ensure all gaskets were seated properly and the watch retained its factory integrity. My watch looks new and I expect another 20 years of enjoyment.
Watch Repair has made the decision making process of where to send any of watches for service a no brainer. They are upfront and professional in their approach to the care of your property.
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Verified
5/5

2015-09-03

"I am very happy with my experience in doing business with Watch Repairs USA and would recommend this company and services to others. More importantly I would use them to fix another watch if needed.

Their whole process was clear and easy to follow and the free shipping, problem diagnosis and estimated repair cost was a fantastic way to get things started. The email notifications, starting with the reminder email for me to use the shipping label, arrival notice after I sent my watch in (to include the picture of my watch to allow me to verify its condition), and the estimate on the work needed kept me informed of what was going on every step of the way. I had my follow up questions answered in a timely manner. The overhaul was completed in three weeks - which was the less time than the lower end of the estimated 4-8 weeks. It is great to be able to wear my Jules Jurgensen 7668S Chronograph Watch - it's been a while since I was able to check the time and date without having to pull my phone out of my pocket.

Since Jules Jurgensen went out of business several years ago, the availability of this watch model appears to be pretty much non-existent and I appreciate their having done such a fine job bringing it back to life.
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Verified
1/5

2015-09-02

"I noticed this site & decided to see what it had to say about Watch Repairs USA. After seeing their perfect rating, I have to wonder if it's a paid advertising site.

This place is nothing but an internet scam. There was a tiny battery contact missing on my watch- nothing else, just a piece of metal. Undoubtedly hand-crafted by nuns on Atafu using the finest of filtered yak milk, but a piece of metal nonetheless.

Their estimate was well over $600, for such services as a 'full service overhaul', movement disassembly, quartz motor repair, rust removal (RUST??), and a circuit board rebuild. As if that weren't enough, they also wanted to replace the the stem and the crown, which had nothing whatever wrong with them.

In short, ripoff.
"

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Verified
5/5

2015-08-27

"I sent in a Bulova Precisonist to have the crystal replace, battery replaced, and polished. I received the watch yesterday and it looks better than it did when it was new! The scratches on the case are all gone, it looks amazing. Service was excellent, I knew what was happening at all time and the price was an excellent value. "

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