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Product & services pricing
4.86/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.59/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-06-22

Watchmaxx rocks!

"Excellent online buying experience for a high value item. Ordered Thursday morning and as guaranteed the watch was delivered Friday morning. No hassles, great pricing, good communication, I would not hesitate in the slightest to purchase from this vendor again. Highly recommended!"

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Verified
4/5

2018-06-22

Great, with caveats. Prices, selection, shipping... but returns policies are not customer kind.

"Love the look of watch , amazing prices, fast shipping, but people change their mind once it's in front of us..on our wrist..2 ,3 days later.but now we're stuck with watch because all the tags attached or not, need to be unaltered and watch has to be 100 with all straps still on. Very restrictive and purchase apprehensions takes over.. Amazon next time..???"

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Verified
3/5

2018-06-22

availability not always accurate, but customer service is good

"I wanted a particular watch which was indicated as available and ready to send. I decided to pay by making a bank transfer. I think that that was my mistake... By the time the payment cleared (3 days) the watch had gone from 'available' to '2-3 weeks'. The day it was planned to be sent it was 'out of stock'.
I got in contact with customer service (since they had my money) and found another watch in its place (same model different band, strap instead of a bracelet). I was assured that this one was available in 2 weeks. It was more expensive but I got a good discount on the price difference in light of my disappointment and the hassle of the situation.
I would have ordered the original watch I wanted from somewhere else but I was out of stock everywhere, ADs ask for way more than reason, and Watchmaxx were the only ones to have anything remotely close to what I wanted (at a reasonable price).
"

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Verified
3/5

2018-04-22

Defective Watch, Defective Service

"I bought a “new” Tag Heuer watch from them, but it stopped working within days. I returned it under their 30 Day Return policy, which they then declined to honor. That was over two months ago. Now they still have my watch and won’t respond to my emails. Buyer beware.

They repaired and returned the watch. It’s working fine now. Problem solved.
"

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Verified
1/5

2018-06-16

No persons work there

"Everything has to go as automatically expected. Good luck if you are going to need that a person interacts with the order. "

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Verified
5/5

2018-06-16

Excellent experience!

"Wanted to purchase an upper end market watch for our son. He did find one in a store and we were going back to purchase said watch. In the meantime came across watch maxx and the watch was on a 'special' offer and was too good to miss. Read the reviews which were all great so went for it, came the next day, absolutely amazing service, would I purchase again definitely!"


Verified
5/5

2018-06-15

Excellent service and price. The watch is beautiful. Again Thanks for taking care of me...

"It took two weeks for the watch to arrive. Excellent service and best price on the net. The watch is beautiful. Again Thanks for taking care of me...

Amy
"

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Verified
5/5

2018-06-14

Great prices for their watches

"I have been looking all around for a certain watch for awhile and found these guys. They offer the same thing but almost have the price. Good for you guys!!!

Thank you
"


Verified
4/5

2018-06-11

good price

"but customer service is not professional
and there no shipping choices for international shipping
"


Verified
5/5

2018-06-09

New Movado Ladies Watch

"Bidding was easy and fun. The watch arrived as scheduled. It is a beautiful watch. "


Verified
5/5

2018-06-09

Chopard Classic Racing Superfast

"Saw the watch I liked and the price was right."


Verified
5/5

2018-06-07

Whenever you can, make business with them !

"The service and reactivity has been very good. They have committed to deliver as advertised. I live in a lost island in the middle of the pacific ocean and my watch only took 5 days to reach my wrist !! Never experienced that before. All my gratitude to Watchmaxx team !!"

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Verified
5/5

2018-06-06

Great price great service overnight ship

"Very pleased with my transaction on my new tag Hauer Carrera with diamond bezel. I own similar and black and really wanted the diamond bezel. This seller was amazing as far as service product and overnight ship was a plus. Also they have an eBay store with choice of buy-it-now or offer which makes a convenient option if you earn eBay Bucks quarterly. I highly recommend watchmaxx and will buy again. I've noticed that they have a great selection on various makes models and prices which makes shopping very enticing. A+ and five stars"


Verified
5/5

2018-06-01

Great Deal on a Great Watch!

"My Tag Heuer Aquaracer arrived this week with very quick delivery time given the Memorial Day weekend. It was securely packaged and everything was just as described. This Citizen Eco-Drive was to become my "Around the house, work in the yard" timepiece in order to not expose the Tag Heuer to abuse. After seeing the quality and accuracy of the Eco-Drive, I've decided that it's too fine to treat in that manner. It's beautiful and extremely comfortable. Off to Wal-Mart for a yard work watch!!"

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Verified
4/5

2018-06-01

"30-day return policy"? sort of...

"You get try the watch on, sort of, as it has this band you can't take off, otherwise you void your return policy options. The presence of the band (similar to the Tyvek one they put on your wrists in clubs, concerts etc), placed around the clasp buckle, makes it next to impossible to try on the watch properly. One could FORCE the buckle on with the band where it was placed, but it seems one does so "at your own risk", as the buckle won't sit properly until the band is removed. The band could have been placed through the watch band in general, and the wearer could try it on ad lib without too much interference. Hence the tittle: "30-day return policy"? sort of…realistically, as one would understand everyone else's return policy out there—not so much. Other than that: fast shipping, good customer service, item as described..."