"You’ll never get your watch, but they’ll charge you for it. Customer service is non existent. They refuse to get manager when requested. They have my money, I have no watch, it’s been months "
"Great value (got my watch 25% off retail). However it was supposed to take 4-6 weeks and ended up taking 8. They did not contact me about the delay, I had to contact them. They were quite responsive though and expedited my shipping. Product looks great. "
"I decided to buy a Breitling Super Avenger 2. For me and I think for many others the main question they have is if the product is 100% authentic. After doing some research I was confident Watchmaxx was the real deal. The watch came by UPS the day after I ordered it. Granted they ship from NY and I live in NJ so delivery distance was not far. I am completely satisfied with the watch that I bought. It's 100% authentic and works perfectly. I definitely recommend this company to anyone thinking about buying a watch."
"It was the best price I found on the net and easy to order plus next day delivery. I would highly recommend this seller and look to doing business again."
"My overall experience was great. The watch arrived in perfect condition and sooner than expected. I have purchased approximately $8,000.00 in watches from this company within the past twelve months and I have absolutely no complaints. "
"I placed my order for the Citizen chronograph on Monday and the watch arrived in perfect condition on Wednesday morning. I'm very satisfied with the prompt delivery and great merchandise. "
"Ordered a watch Friday am and delivered across the country on Monday. The order was what I ordered at a great price. Will use Watchmaxx again for sure."
"Good Price and outstanding looking watch. My retirement present to my self. Thanks"
"This website has great prices and quick delivery. I was highly satisfied with the watch I purchased. "
"Excellent! Very fast delivery, Strong packaging. Low price at original watch"
"I'm very pleased with my Citizen "Corso", stainless steel watch with the metallic charcoal face. It arrived in good condition, and I had to sign for it, which is a good idea when shipping something like this.
I would definitely buy from WatchMaxx again. Good prices, and good customer service."
"My Michele watch was delivered promptly. Customer service was fantastic and easy to deal with. I would buy again without hesitation. "
"The watch arrived in two days and is as advertised. Beautiful!"
"I was sent a Chinese watch for swiss movement quartz, very angry with the purchase, need my full refund. "
“Hi Edwidge
We're very sorry you had such a negative experience.
We've completely refunded your order.
You bought a Movado Bold Motion Smartwatch, it's most definitely a Swiss-quartz Movement.
We don't sell Chinese watches.
If there's anything else you would like please let us know
Thanks
Nate Shinola
Customer Service
WatchMaxx.com
”
"I ordered a Breitling Superocean 44. The watch arrived in three days and was packaged well with the Breitling box inside a larger unlabeled box. Watchmaxx sent several emails to keep me apprised of the order and shipping and delivery status. My experience in purchasing a luxury watch from Watchmaxx was excellent in every way. I'd certainly use Watchmaxx again for any future watch purchases. "
A rep from Watchmaxx.com, WatchMaxx.com, has responded:
“We're very sorry the customer had such a negative experience.
When we sold the watch we notified the customer that we don’t have the strap and we will be getting it from the dealer, and we would ship both together. The customer was concerned, so he said we should send the head of the watch and ship the strap after. (our company policy is not to ship separately however we wanted to satisfy this customer so we went out of the way and went against our policy). We have a tracking number for the watch and it's been received. We are expecting the strap any day and will forward it to the customer.
We would never hold on to customers money for no reason. We've been actively communicating with this customer throughout the whole process.”