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Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.57/5
Return/Replacement policy:
3.75/5

Verified
5/5

2018-10-19

A wonderful shopping experience, with speedy delivery, even to Asia!

"Bought a Citizen watch (for an OMG price!) for my aunt, and overall a definite pleasant and pain-free experience. Mind you that I am not in the USA, but still managed to get the watch within the 10 days! I will now always head to Watchmaxx first, for all my future watch purchases!"

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Verified
5/5

2018-10-18

F A N T A S T I C Company to do business with!!!

"Very Professional company. I purchased at 2: 00 p. m. and the watch arrived at 9:30 a. m. the next day. It was sized and could not have been more of a PERFECT transaction. I highly endorse this company. Plus was a great price! In today 's world this is hard to find."


Verified
5/5

2018-10-16

Watchmaxx purchase

"I bought a tudor black bay black frome these guys. I have to say I am very pleased. The customer service was descent, not great but not bad. The watch, the price and the shipping I was very happy with. I would buy from them again. "

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Verified
3/5

2018-10-10

delivery

"
i ordered the watch . it was delivered actually ahead of schedule. my issue is that they DONT give you an option to have the item delivered without a signature. my delivery time was given as BEFORE 8 pm ? huh? i have to sit there all day and wait?
"

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Verified
5/5

2018-10-05

Painless, exactly as described!

"Highly recommended! I'm really picky and am mostly terrified about buying expensive items online, but Watchmaxx.com was great! Buy with confidence from this terrific company! Thanks guys!"

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Verified
2/5

2018-10-03

Delays and false promises

"Great price on Longines watch convinced me to buy from Watchmaxx despite them not being an authorized dealer with no factory warranty. Watch was ordered Aug 1 but I didn’t get it for nearly 2 months. Promised ship dates were a moving target all the way and doubted that I would ever receive it but I did and my wife loves it. Hope it doesn’t break. "


Verified
5/5

2016-06-14

Great watch and service

"Bought an expensive watch and I saved 2.5 % paying with a wire. Watch arrived on time and it beat my expectation. Would ship aging with them. "

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Verified
1/5

2018-09-22

Extremely disatisfied with the whole experience

"Ordered a very expensive Breitling watch which did not get delivered on time. Had to call customer service only to find out that they haven't even processed my order yet. Eventually the watch got delivered after a delay of several weeks. The watch came without digital warranty card, without threaded seal tag, without back or front bezel protective covers and a damaged box which wasn't even the actual box that particular model comes in. There were scratches on the back plate. When Watchmaxx was contacted with these issues we were given run around for several days. We sent pictures of the item and although they agreed with the problems with the allegedly "BRAND NEW" watch however we will have to pay for return shipping, insurance and restocking fee. The other option was to be even more stupid and exchange the watch for another which according to them they couldn't guarantee will be delivered in time or will not have the same issues. Also not having the digital warranty card from Breitling means these could be fake. I highly suspect these watches are just good copies and they make money off restocking fees whenever someone asks for a return even when it is their own fault. Stay clear of them."

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Verified
5/5

2018-09-20

Excellent!!!

"From the purchase date to delivery... it has been amazing! This company only sells authentic watches and my watch is exactly like the pictures. I’m so happy. Thank you so much! I’m now part of the Tag Heuer family thanks to Watchmaxx! :)"

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Verified
5/5

2018-09-15

"very good experience with my purchase from watchmaxx."


Verified
5/5

2018-09-06

Great price and speedy delivery.

"Ordered a Tag Heuer at a fantastic price. The bonus was next day delivery for a very reasonable shipping charge. Watchmaxx will be my first stop for future watch purchases."


Verified
3/5

2018-09-04

Breitling

"This is my second Breitling purchase from WatchMaxx. The first purchase was through Amazon under their partnership, this time was directly from their website WatchMaxx.com. Both watches arrived as expected, in new packaging with all of the stickers and other usual findings from buying a new (usually nicer) watch, except for one thing, the warranty. I understand that when you purchase a watch on the gray market, you are buying what is technically a used watch that will be offered with no warranty direct from the manufacturer - stickers and protective coverings aside... It's not considered new to Breitling. I have reached out to Breitling and they were quick to tell me that there are absolutely NO authorized dealers for Breitling online... they are suggesting even the jewelry stores that sell new Breitling inventory as authorized dealers are theoretically not authorized to sell them online.

So I am fully aware that the inventory Watchmaxx is selling is secondhand, non-factory-warrantied goods with only the assurance of a WatchMaxx warranty, which is completely fine; however, I do not understand why they can't include the warranty card(s) or international warranty form. If the watch is already unrecognized by Breitling, then why don't we leave it up to them to decide what they are and are not going to cover.. If I'm paying for it... I want ALL of the papers - valid or not..
"

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Verified
5/5

2018-08-28

Awesome Watches

"This was the easiest transaction I have ever done. The watch is exactly as described and shipping was on point just like the pricing!!! BUY WITH CONFIDENCE!!!"

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Verified
1/5

2018-08-24

Iteam seems use

"The iteam came in envelope package. Wrong instructon book. Death battery. Called customer service, she stated bring the watch to replace battery and we pay for it. Pay so much for a watch. "


Rep reply posted 2018-09-12
A rep from Watchmaxx.com, watchmaxx, has responded:

“We shipped the watch in the original Philip Stein packaging. We apologize that the battery was overlooked. We refunded the customer in full. ”


Verified
5/5

2018-08-23

"excellent experience excellent follow up
"