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Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.57/5
Return/Replacement policy:
3.75/5

Verified
5/5

2013-10-30

"My Son had his watch stolen and I wanted to replace it. I went on line and found 1/2 dozen companies selling this model Chopard watch. I certainly had reservations in wiring funds to a stranger. I liked what I read about Watchmaxx and took the plung. I wired the money yesterday and recieved the watch today. It was fast, honest and they were a pleasure. Watchmaxx did ask me to write a review, but only after I sent them a review via E-mail. I highly recomend them!"

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Verified
5/5

2013-10-23

"I recently worked with John, the sales manager, at Watchmaxx to purchase a high-end timepiece listed for sale on their site. Knowing that there are all sorts of counterfeits, scams, and "suspect" timepieces out there, I was understandably reluctant as I could have purchased a pretty nice Italian motorcycle for what I was considering paying for this timepiece.

I did my due diligence and vetted WatchMaxx online through all available sources. Then I contacted them to ask questions, first by email, then by phone. John was the unlucky recipient of my 1,000 questions but he answered all of them quickly and professionally, both by email and by phone. After satisfactorily addressing all of my concerns, I went ahead and purchased said timepiece.

He shipped it the same day I ordered it and it arrived the very next day all the way from New York to California. The item was EXACTLY as described on their website and was in 100% perfect condition. The very next day I went to a jeweler/watchmaker and had the timepiece authenticated and appraised, it was 100% authentic, just as promised and it appraised for full retail value...yet I saved thousands of dollars thanks to John and WatchMaxx.

Purchase with confidence from WatchMaxx, you will not be disappointed with their sales, service, products, prices, and policies. I certainly plan on buying my very next timepiece from them...probably sooner than later.
"

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Verified
5/5

2013-10-12

"Best price I could find anywhere. Helped me track down a watch that everyone else said was back ordered. Responded promptly to emails and item arrived exactly as described and ahead of schedule. Couldn't be happier. Ill definitely look to Watchmaxx first for my next purchase. "

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Verified
4/5

2013-09-29

"The staff at watchmaxx.com was very helpful in making sure my order is shipped expeditiously and went beyond the normal call of duty and service."

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Verified
5/5

2013-09-16

"Love the watch. They were terrific. Watch looks great!!!!!"

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Verified
5/5

2013-08-30

"Bought a CArtier for $12000, watch came next day, looks better in real live, will buy again from them. Mark was very helpful and knowledgeable "

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Verified
1/5

2013-08-30

"The delivery was lighting quick, but the watch apparently was returned by someone, the band has scratch, the dial was coverved by Saran wrap, I have put the watch at a winder and test it, I do not want to get a used one for almost 7K, I would most like to return it."

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Rep reply posted 2013-09-03
A rep from Watchmaxx.com, watchmaxx, has responded:

“This watch was brand never worn or returned, we cover the dials with a plastic wrap for extra protection, the band was completely covered with the manufacturer plastic.”


Verified
5/5

2013-08-23

"Excellent Service, a watch that I wanted had been sold on eBay, John was able to locate another one from his dealer and sold it for the exact same But It Now price and it was shipped promptly via UPS. I received the time piece in a timely matter and am thoroughly satisfied with my purchase. I highly recommend Watchmaxx.com for you future time pieces.
"

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Verified
5/5

2013-07-24

"Watchmaxx is what you expect for Customer service. I initially sent an email checking on 3 different Tags. The response was they had one in stock...(These Tags by the way are all not made anymore ). I placed the order on a Thurs/ It was shipped on a Friday/ UPS delivered it to me on Monday. Full contents ...Tag box/papers/warranty. Love the watch, had it sized yesterday . Fits perfectly. I did receive a call from Watchmaxx to be sure I was going to be at house for delivery.
There are a lot of "shady" websites/company's out there but I was more than satisfied with Watchmaxx.
Now find one of the other 2 Tags I inquired about and I will buy that also.
"

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Verified
5/5

2013-07-19

"I ordered an Omega watch from Watchmaxx and it was delivered within 48 hours of purchase and in perfect condition. "

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Verified
4/5

2013-07-16

"Cheapest prices around. Made a purchase through Amazon, saw the same watch for $200 less than I bought it for on the watchmaxx site, so I asked if they would honor the same price, which they did. Can't give a flawless rating because I paid for and expected overnight shipping and it didn't happen. Emailed them a few days later and someone from the shipping department fell asleep and never sent my watch. They promptly sent it after my email and said they would reimburse the $25 overnight charge, which I am waiting for. Got my watch a week late, but very happy and overall would recommend."

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Verified
5/5

2013-07-13

"I had ordered 3 watches so far from watchmaxx.com. Been satisfied with all 3 of them.
Very good service and good prices.
"

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Verified
5/5

2013-07-12

"Fast service even finding a "hard to get" Omega. Watch came perfectly packed and arrived earlier than expected."

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Verified
5/5

2013-07-10

"Received the watch I ordered quickly and at a good price. "

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Verified
5/5

2013-05-21

"I received the watch is great, although somewhat tortuous process, I was not able to receive messages received shipments when, but a good watch, I will come to buy the watch, I love to watch my friend,I will buy some watches from watchmaxx, I hope you can give me some concessions."

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