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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

Thorough

"Wayfair has always been great on keeping you in the loop regarding shipping and won’t hassle you if you have to return something. It’s a rarity today for a company to actually have good customer service!"


Verified
5/5

2017-12-06

Excellent

"This is the second time you gave asked for a review. As usual I am extremely pleased with my purchases and the quality of the products. Thank you. Al Ebeling"


Verified
5/5

2017-12-06

Great

"Great product and delivery "


Verified
5/5

2017-12-06

early delivery

"The order arrived earlier than expected"


Verified
5/5

2017-12-06

Great

"It’s always been what i wanted and good!! "


Verified
5/5

2017-12-06

My home is filled with wayfair purchases. Love it

"Prices are great. Delivery quick and pleasant"


Verified
5/5

2017-12-06

Chair Covers

"The order arrived on time as was as described. Perfect fit for my odd sized chairs."


Verified
5/5

2017-12-06

Best customer service

"I have had a few orders that arrived wrong, and customer service was always very helpful. "

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Verified
4/5

2017-12-06

Good Experience Overall

"Delivery was 2 Days late. I had to track it down. "

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Verified
5/5

2017-12-06

They are amazing great merchandise great prices and they stand by their merchandise we just moved and are using them to decorate the whole h

"See above love them!!!!!!!"


Verified
5/5

2017-12-06

Love Wayfair.

"Always exactly what I ordered "

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Verified
5/5

2017-12-06

Love this mattress Slept on it while staying at a place from Airbnb and had to have it.

"Love the mattress. Delivered ahead of schedule. Can’t beat the price "


Verified
5/5

2017-12-06

Experience

"Very pleased delivery was on time"


Verified
5/5

2017-12-06

Customer service

"I had a wonderful experience. Customer service is first rate!!"


Verified
5/5

2017-12-06

review

"I love the products i purchase from wayfair however, I wish the prices were a little cheaper. I found three of the items cheaper on another online site 3 days after pruchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges