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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

Always excellent service!

"Have never had a problem. Even if something came damaged they replace immediately."


Verified
5/5

2017-12-06

Excellent service

"Got chairs, they look great a little hard to put together, but thoroughly enjoying them now that they’re here."


Verified
5/5

2017-12-06

Gift from overseas made easy with Wayfair!

"Worth every second of browsing to find a special gift for family member in California. "


Verified
5/5

2017-12-06

Very efficient

"Quick, quality good, would use them again"

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Verified
3/5

2017-12-06

The product itself is awesome

"I am not happy with state it was in when I opened the box. It was damaged from shipping "


Verified
5/5

2017-12-06

Recliner chair

"I love my chair and I am very happy with it"


Verified
5/5

2017-12-06

Festive!

"I love ordering Wayfair. Great selection and speedy delivery.

"

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Verified
5/5

2017-12-06

Always delivers!

"Whatever I have ordered, the items arrive promotly and are just what I wanted!"


Verified
5/5

2017-12-06

Excellent

"Product was as advertised, packaged properly to prevent damage, no issues, will definitely shop with Wayfair again"

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Verified
5/5

2017-12-06

Great

"Great price, fast delivery, great product"

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Verified
5/5

2017-12-06

Excellent!

"LOVE Wayfair!!!! Not disappointed in anything we've purchased. "


Verified
5/5

2017-12-06

Always quick delivery

"Can always find what I’m loooking for"


Verified
5/5

2017-12-06

Very smooth process.

"All items were as described and shipping was on time. "

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Product Returns/Refunds/Exchanges

Verified
2/5

2017-12-06

Another item with missing screws and obviously returned by someone.

"Ordered 3-lights a few weeks ago. Went to install today and 2 of the 3 were missing screws and one with no instructions were obviously returned by someone. Off to the Home Depot to find replacements. Returns need to be inspected better by Wayfair. ☹️☹️☹️"

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Overall customer service

Verified
5/5

2017-12-06

Great buy!!

"I'm loving my dining room chairs! They were delivered on time!!"