"Out of many orders for my new home, only one did not meet my quality expectations and I still kept it because it's cute. I dealt with customer service on several occasions, no complaints. Shipping, no complaints. Exchanges, no complaints. You cannot go wrong with Wayfair."

"Great products at great prices! Superior customer service and speedy delivery."

"Kept me updated the whole time. Everything I’ve ordered has been wrapped and boxed excellently. Not a bit of damage. The delivery men were very professional ."

"I received the quilt I ordered quicker than expected! Previous reviews about how the black color ran into the white even with cold water and on delicate are accurate. It by no means ruined the quilt but the white just isn't as bright. The weight is fair but paired with fleece sheets for the winter it works out fine!"

"Wayfair stands by their products and will help you with returns or damaged goods. Every purchase has been of excellent quality and is delivered quickly"

"Quality product, not too difficult to assemble, delivered as promised, looks great in our house."

"I was very pleased with everything."

"I love the rug I purchased from Wayfair. It arrived quickly and is exactly what I wanted. "

"The two gentlemen who delivered my VERY large sectional were extremely pleasant and professional without being stuffy. My furniture arrived in excellent condition (so far - I'm still unpacking it) and I am pleasantly surprised at the quality. I labored over the decision as to whether or not to make such a large purchase without being able to examine the quality of the product first. After reading the reviews, I took a leap of faith and purchase it anyway. So far - great decision! The section is very large and well made with good craftsmanship. The only problem so far is that the Q&A indicated that the back cushions were removable however they are not. I think that I can live with that as they are overstuffed and hopefully will wear well. The other thing, is that the chaise is pretty large (much larger than how it appears in the picture), almost as long as the section to which it attaches - be aware of that when selecting the orientation and when thinking of how you will have the sofa positioned in your personal space. I hope that you enjoy - I plan to!"

"Excellent customer service! "

"Love the selection and service. They make it so customer-friendly and if the item doesn't work as expected, returns are hassle-free."

"everything went fine except I mixed a couple of screws and had to do the headboard over."

"I bought a number of items recently......a chaise, dining room chairs and living room chairs. I had a few small issues with the items but Wayfair made everything right and provided great customer service. I would recommend them to anyone!!"

"Everything that I have purchased from Wayrair has been excellent. I love the convenience od shopping online and delivery to my door is a sheer joy. I plan on being a Wayfair customer for a looong time. Keep up the good work."

"Shopping with Wayfair is wonderful! I get my items quickly and delivered right to my door. Items are of great quality."