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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-17

Love Wayfair!

"I have purchased everything from bedding to furniture from Wayfair and I have yet to be disappointed. "


Verified
5/5

2017-11-17

Products, Delivery, Staff Are great!

"I am so glad I found Wayfair! I have furnished my kitchen and living with furniture I bought from them, not just furniture, I bought all new kitchen items; dishes, utensils..I found my Paula Dean Garden Rooster items there and I have been looking all over. The prices are really good and the products are great! The delivery is so quick it is almost too quick!
I've had a few questions that I emailed and the staff has been so quick to respond and very helpful and understanding. I bought my last items just for that reason, it was Wayfair or a few other places but the staff made the difference! Well...that and of course the price, product... Shoot! I love it all!
"


Verified
5/5

2017-11-17

Amazing

"I love the piece I purchase!! Great people that delivered!! Hands on, gentle with the box. Very accommodating! Called ahead ; gave options ... good job."

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Verified
5/5

2017-11-17

Sofa

"This was best resale I have ever got!! The sofa is perfect color and size Love!! It is a great sofa looks beautiful in the family room!! Love Love it!!"


Verified
5/5

2017-11-17

Just so delighted with the merchandise and delivery service with Wayfair.

"I have just had nothing but good experiences in purchasing from Wayfair. I love the items that I have purchased,-and,--will say that all items have been delivered in a timely manner.
Thanks go to Wayfair. I will continue to give them my business.
"


Verified
5/5

2017-11-17

Hasn't failed me yet

"Excellent place to shop on line, have been very pleased with products and delivery."

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Verified
5/5

2017-11-17

more than expected

" had an issue with a purchase and Wayfair did much more than we expected"


Verified
5/5

2017-11-17

Wayfair comes through.....AGAIN!

"Dining table delivered when expected, handled respectfully and assembled quickly and competently. Wayfair, you’ve got just what I need!"

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Verified
5/5

2017-11-17

Great Products, Good Price and Responsive Customer Service

"We are building a lake house and have purchased several items (including ceiling fans, pendant lights, and outdoor lights) and have been very please with the price and quality of all items. We have not installed everything yet but everything appears to be exactly what we were expecting. We had only one item that had an issue with shipping and it came in with box damaged and as a result some pieces were missing but the replacement parts were sent out without any question. We would definitely recommend and continue to shop from Wayfair."

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Verified
5/5

2017-11-17

Excellent Products and Service

"I am 100% pleased with the entire process of ordering through Wayfair. "

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Verified
5/5

2017-11-17

Happy, happy, happy

"Everything about this experience was perfect!"


Verified
5/5

2017-11-17

Wonderful product

"Great item and very reliable delivery"


Verified
5/5

2017-11-17

FABULOUS CUSTOMER SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

"I contacted customer service to discuss an item I had ordered - not yet shipped. The price was much higher than what I discovered available on one of their sister companies. Further, I had ordered it on a Saturday morning through Wayfair and by night the exact same item was half the price, but was listed under a different distributor. After a short wait on hold the representative conversed with her supervisor. She returned to tell me that they valued me as a repeat customer and instead of putting me through a long process of cancellation, waiting for the credit and reordering, she simply credited me the difference of my original order and did not interrupt the shipping process. What a breath of fresh air. During the holidays or any day this is the kind of forgotten customer service I am always longing for. "How can we accommodate?". Thank you so much ! "


Verified
5/5

2017-11-17

Great selection, great sales!

"Love shopping at Wayfair!
I know that I’ll always be able to find what I’m looking for in my price range.
"

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Verified
4/5

2017-11-17

Experience With Wayfair

"I have bought numerous thinks from Wayfair since moving into our own addition to my daughter's home.

I oredered a headboard, several rugs and a table.

Everything came promptly and was free of any damage. We enjoy what we ordered, with the expection of one rug pad. I think I ordered one too thick, and the rug keeps walling instead of staying stable. But I do not want the hassle of returning it. So I just keep repositioning it.

I would not be afraid to order more things from Wayfair, when I figure out what else will suit our premises. It is not large, but, comfortable for both of us.

Thank you for your prompt service.

Kay L. Hall
"