"Wayfair has a great selection of products and excellent service. Would highly recommend them."
"We ordered a couch a month ago and just now found out that it had been 'lost in transit'. They refunded our order and threw in a 10% off coupon for leaving us hanging for over a month. What a crock. Avoid at all costs. "
"Outstanding Customer Service! Great Products!"
"I ordered a sheet set in June never received it spoke with customer service they re-ordered it and it is now October and have yet to receive the sheets or a refund."
"Easy browsing located what I needed. It was shipped and it was great! "
"I ordered a rug and received one that looks nothing like what I ordered."
"Your delivery partner leaves a lot to be desired. They held my sofa hostage for nearly a month. I will never deal with them again! They make no attempt to work with the customer."
"Order 3 items, all were delived on the days I was told & items were great"
"Horrible customer service, horrible delivery service. Do not ever shop at this store it will cause you a headache. Delivers damaged items yet expects customers to pay for shipping returns. Calls major damage "minor" and customer should just accept it. Frustrating customer service. Only way to get through to them is to sue or complain through the BBB. Petty business practices. Wish I never bought anything from this terrible company. Worst experience ever. Will never shop there again. Useless, uneducated customer service reps. Just another example of a greedy company with awful customer service. "
"Easy purchase, good price, fast delivery!"
"First time ordering from Wayfair and very happy. Great quality and easy to assemble! The color is more bronze than black but other than that very pleased!"
"Easy ordering and early delivery! Excellent!"
"I am new to online shopping for furniture and was a little apprehensive as to quality and service expectations.
I have been pleasantly surprised with both. The packaging and delivery of items has been excellent. Nothing has been damaged or not as advertised. I am a believer and a very satisfied customer..Thank you"
"Great product, on time delivery and very affordable."
"I order a mill graind coffee maker over a month ago, and a day before the delivery day they cancelled my order, and I already gave my coffee grinder and coffeemaker away. Seller should had offer a subuitute. To customer satisfaction, I am disappointed sorry to not be able to recommend to my friends, and facebook. "