ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-06

Ottoman

"Love the piece and no issues with quality or delivery. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-06

Lights

"I had gone to a retailer searching for exterior lights, expensive. I searched Wayfair and found what was needed at less cost. They were delivered on time and in great condition "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2017-11-06

HORRIBLE EXPERIENCE - Sent damaged item - Ignored repeated Return requests.

"The item arrived heavily damaged. We used the web form TWICE to notify them - including photos - and never received a single reply. Absolutely horrible customer service. We'll never return."


Verified
5/5

2017-11-06

Great job.

"I've been happy with my dealings."


Verified
5/5

2017-11-06

I bought a shed

"They delivered it on time and I really love the shed. Easy to assemble and very well made. Very pleased. "


Verified
5/5

2017-11-06

Wayfair rating

"I have always been pleased with my dealings with Wayfair. ...Quality products and delivery times.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-11-06

Excellent

"Great product and service "


Verified
5/5

2017-11-06

The BOMB!!!

"I am very, very, very PLEASED with All my Purchases.
Thanks, Wayfair
DM
"


Verified
5/5

2017-11-06

I love Wayfair!!

"I love Wayfair!!! I've bought several items from them and have never been disappointed. Still looking for more furniture for our house and they are my first choice to find the items. Highly recommend this company!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-11-06

Very Happy

"Loved the ease of ordering from Wayfair!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-11-06

Accommodated my order and sent new delivery. Extremely happy. Fantastic customer service

"Extremely happy with purchace"


Verified
5/5

2017-11-06

Pleased

"Everything came as expected. We are pleased with the bed frame and the service."


Verified
5/5

2017-11-06

Got on time, easy setup

"Easy to put together
Pleased with finished product
Looks good in our hallway
"


Verified
5/5

2017-11-06

It was wonderful

"Nice I enjoyed my items ver much"


Verified
5/5

2017-11-06

My fn review

"Prompt service and good product. Shipped and received with minimal delays."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges