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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
3/5

2017-09-12

Expected better quality

"I love Wayfair service with delivery and responding on my claim. Unfortunately the quality of the stools not so good, again the plastic rim at the bottom broke and came off. I'm kind of dissapointed because they have a great cosmopolitan design but some of the materials are cheap and I couldn't tell when I bought them."


Verified
5/5

2017-09-12

Always a pleasure!

" Wayfair provides me with a consistently good shopping experience - ease, price, quality, customer service, and selection. What more could you ask for?"


Verified
4/5

2017-09-12

Could have been better but not a complainer

"Bought 3 items... only extremely happy with 1 of the 3 items I bought. The other 2 items were a complete waste of money but as they charge to send items back, I just decided to take an L on the monetary loss.
The bins I bought were not true to color of the images for one of my purchases and then there was another purchase that was also unclear as to which would be purchased from a set and I got the wrong one unfortunately ... live and you learn. Overall satisfied though because they aren't crap quality even though I'm to take part of the blame in my purchases. 1item happy with. 1 item not true to color of images and the 3rd purchase 1/2 my fault and the other1/2 unclear website description of what I was purchasing.
"

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Verified
1/5

2017-09-12

Hard to rate something that has not arrived!

"I placed an order for an outdoor carpet on August 5th and it was apparently back ordered to the end of October, not very helpful as I had planned to use it this summer. Hope I like it when and if it finally comes. This seems like an extremely long time to wait for an item!"


Verified
5/5

2017-09-12

Excellent products and service

"Very pleased with products and delivery service"


Verified
5/5

2017-09-12

Suguar mommas retreat

"Mom is happy , so am I. Thank you Wayfair."


Verified
5/5

2017-09-12

Mayfair delivers !

"So pleased with the product. Can't believe the pains that were taken in packing the item. Not one scratch. I was impressed."


Verified
5/5

2017-09-12

Wayfair has great customer service.

"I ordered a dresser. It was damaged. They replaced. It was damaged. Obvious manufacturer defect but Wayfair was easy to work with. Will just have to find a different dresser now. "

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Verified
5/5

2017-09-12

Bar Stools

"The bar stools arrived within two days of placing the order. The price was incredible, for the pair of new chairs. It took all of about 5 minutes to put them together. They are the talk of the family. Will certainly consider Wayfair for future purchases."

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Verified
5/5

2017-09-12

Great service

"I have made two purchases so far, and have been very satisfied with both.
Great products, and they were both delivered on the day they told me they would arrive.
"


Verified
5/5

2017-09-12

Great

"Love the easy way I could look things I like. I found lots my friends like thank you
"


Verified
5/5

2017-09-12

Very happy

"I have furnished the whole house using Wayfair"

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Verified
5/5

2017-09-12

always a good experience with Wayfair

"Seems to always deliver in a timely manner. Quality is always good."

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Verified
5/5

2017-09-12

Just as shown

"The descriptions, pictures, shipping terms and price all seem to be exactly as advertised. "


Verified
5/5

2017-09-12

House Beautiful

"I have ordered many, many things for our home as well as gifts. Always happy with the price . Always delivered in good time."