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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-09-12

GREAT !

"GREAT ! NICE FABRIC! GOOD QUALITY!"


Verified
5/5

2017-09-12

Great customer service and high quality merchandise

"The service from start to end was super and the furniture better as exspected "

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Verified
5/5

2017-09-12

Great

"I have not had a,bad experience with Wayfair. Quick delivery, quality products and good prices. I love shopping with Wayfair"


Verified
5/5

2017-09-12

Love Wayfair!

"I have bought several items from Wayfair, from furniture to smaller items. Everything arrives in a timely fashion and as promised and the company has been easy to deal with. I find the prices on smaller decorative items to be a bit higher than other places in the same price point but bigger items, furniture, rugs etc , I think it's always easy to find a good deal. "

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Verified
4/5

2017-09-12

almost perfect

"overall experience has been good, except one item that I've had for over a year and still haven't been able to put it together to use it. Terrible instructions provided, and they would have charged me to send it back, not to mention I would have had to find a box big enough. this is why I'm always hesitant to order anything on line. "

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Verified
5/5

2017-09-12

Love customer service

"Great company to work with Exchanges made easy free shipping label sent
They just want to make sure you are satisfied as a consumer
"


Verified
5/5

2017-09-12

Above and beyond expectations

"Pricing better than expected. Good quality fabric. Pleasing colour. Nice fit. Changes the look of the room from formal to beachy cottage."

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Verified
5/5

2017-09-12

friendly staff

"The agent I spoke with was amazing..friendly and caring"

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Verified
5/5

2017-09-12

Wayfair for everything!

"Fast delivery. Quality products, and the best prices!"

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Verified
5/5

2017-09-12

Excellent

"Product as described & delivery was prompt. "


Verified
1/5

2017-09-12

Out of stock

"I was never notified my bed set was out of order until I had to hunt it down on their website and call two weeks later."

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Verified
1/5

2017-09-12

Not even got our goods

"After over a month, we received a call from our local carrier saying they had lost our 7 large cartons and were looking for them.
Appalling so far, seems Wayfair dont even know we havent got our shipment. They need to get their act together or they are going to be on a hiding to nothing as more commercially coherant companies bypass them
"

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Verified
5/5

2017-09-12

Great customer support

"They really take care of their customers."


Verified
4/5

2017-09-12

Very good

"Excellent customer service"


Verified
5/5

2017-09-12

Delivered promptly and as described

"I ordered rugs which were exactly as described and a nice quality!"