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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-09-12

Love Wayfair!

"I have purchased several items from Wayfair that were either not available or better priced than Amazon. My first purchase was a non standard sized refrigerator. Delivery was perfectly coordinated and the product is just what I ordered. So far I am 100% satisfied."

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Verified
5/5

2017-09-12

So far so good

"Very good. Product was just what I wanted
"

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Verified
2/5

2017-09-12

Well below expectations

"Ordered four outdoor chairs, waited six weeks for delivery and only half of the order was delivered. Called Wayfair and they wanted to search the wharehouse for the other two chairs. Waited two weeks and called again and was told they were still searching! I asked them to ship two more chairs from inventory and after a long conversation, they did ship two more. I asked for expedited shipping since it was their mistake. Was told Wayfair doesn't do expedited shipping, so I've waited several weeks for the remaining chairs that I originally paid for. Delivery has been rescheduled twice due to Hurricane Irma! Still don't have all four chairs that were ordered and paid for in early July. It's mid September! Customer service was non-existent. "


Verified
5/5

2017-09-12

Always meet or exceed my expectations

"I have purchased several times. Everything arrived within a week looked like the picture and was a fair price"

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Verified
5/5

2017-09-12

the best

"Wayfair has always been on time, great products and free delivery~! Just order, go to your porch, and bring it in~ How easy is that?"


Verified
5/5

2017-09-12

Always great products

"Always great products. Wayfair rocks! "


Verified
5/5

2017-09-12

Lamp purchase

"Easy to order, fast delivery, arrived in good condition."


Verified
5/5

2017-09-12

Great Service

"First headboard arrived broken due to shipping damage. Customer Service was exceptional. New headboard was delivered with express delivery.!"


Verified
5/5

2017-09-12

Go to Wayfair first!

"I have always been pleased with my shopping experiences at Wayfair. The selection and quality are good, the prices fair, and shipping is always fast and reliable."


Verified
5/5

2017-09-12

Kitchen Wall Tile

"Although I'm waiting on my replacement wall tile, I must say the customer service staff and purchasing coordinator have been fantastic!
They have been very attentive & apologetic! The kitchen wall tile I ordered was just what the photo's showed on Wayfair's web site. It is so beautiful and just what I expected, (by the way, the tile was packaged very well. I only had a few chipped pieces!). Shipping was very fast, I had my purchase within one week! I would highly recommend Wayfair! Thank You!
"


Verified
5/5

2017-09-12

Overall....a great company...

"Everything has been delivered on time...Love items I've ordered thus far."

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Verified
5/5

2017-09-12

Stellar Customer Service

"Wayfair always delivers. I rarely have issues with my orders, but if I do, Wayfair goes above and beyond. Thank you!! I'm a loyal customer."

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Verified
5/5

2017-09-12

Excellent

"Great prices and order even shipped early"


Verified
5/5

2017-09-12

I made an EXCELLENT choice ordering from Wayfair!

"We ordered 3 room-size rugs, 1 medium-size rug, an entry rug and 5 smaller ones. We are so happy with all of them. Great service, too! I will use Wayfair again and recommend them to anyone who asks!"

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Verified
1/5

2017-09-12

Pin lights

"Still waiting for delivery. Where oh where can it be. No one knows."