"The item was not going to work for us so needed to be returned, it was a quick and carefree procedure. It was greatly appreciated as my first order we have ever returned."
"Very happy with Wayfair. They deliver quickly. Merchandise has been great. So far. Will order again."
"I ordered patio furniture an indoor cabinet and rugs and mattress and bed frame. All arrived on time and perfectly packed. I am a new fan of Wayfair and will order again. "
"The delivery was a day later than was expected. That's okay, it snowed a few days before. Safety first. The box containing the futon mattress was ripped open and the mattress was exposed. Luckily, after inspection, there's no obvious damage. I just hope it hasn't gotten wet and then dried. Gross."
"IT WAS DELIVERED ON TIME AND IN GREAT CONDITION. CAN'T ASK FOR MORE!!!!!!"
"Had what I wanted. Shipped when they promised. Excellent pricing. Great quality. "
"Love ordering on Wayfair. Their selection is fantastic and the whole experience is fast and easy - even shipping and returns. This is my go-to place when searching for home items. Have had to return a couple of items (due to my errors) but everything I've ordered is good quality, and typically arrives early. Returns have also been simple and hassle-free."
"Wayfair is an awesome shopping experience! Fast free shipping!"
"Draperies are nice but don't quite look like what I ordered. Fabric looks different in picture on line."
"This was the first time I had purchased anything from Wayfair. I was so pleased with the quality and price of the product as well as the excellent service that I have already recommended Wayfair to my friends."
"On this order your delivery time and condition were excellent. Desk looks great and really completes my room. Also saw an ad for the same item at Office Depot for thirty dollars more. Thanks Wayfair!"
"This was my first purchase from Wayfair and I had mixed feelings as I've read both high praise and negative praise of Wayfairs products and shipping. I had an excellent experience and the product I ordered arrived in great condition, was the quality I expected and shipped super fast - as expected."
"I bought two pieces of furniture from Wayfair. They both arrived sooner than I thought they would and in excellent condition. I thought the pieces were manageable to put together and looked great. I get lots of compliments on my new bed frame."
"Items arrived in 'deplorable' condition...poorly packaged from the supplier. Not only that, the items were poorly/cheaply constructed-a total disappoint. However, Wayfair quickly resolved the issue with a full refund-all 5 Gold stars to them!"
"I got patio furniture and I had a lot of aggravation with delivery then the furniture came in pieces (they did not say that I had to put it together !i did not returned because already had problems!
I also got outdoors planters 150$ each and before 6 months were falling apart they replace 2 and they are looking ugly already ! Terrible experience!!"