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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2018-01-21

Pleasant successful experience

"I have bought rugs, lamps and other home goods from Wayfair. The prices are great and delivery is fast. Thanks!"


Verified
5/5

2018-01-21

Always pleased

"Will highly recommend for sure
"

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Pricing of products and services

Verified
5/5

2018-01-21

fast and nice

"never have to worry about the product."


Verified
5/5

2018-01-21

"Everything was on time and great quality. Will shop with them more."


Verified
5/5

2018-01-21

Excellent Choices and Great Customer Service

"I'm new to Wayfair but have used them for a renovation project at home. I purchased several things and some of them didn't work and some were amazing. The items I had to return I had a great experience with customer service and it was easy and simple. The items I kept, my bathroom vanity and bedroom furniture exceeding my expectations. The quality was amazing and the packaging was done really good as well. All my piece came completely assembled and it made everything so much easier that way!"


Verified
5/5

2018-01-21

practical and comfortable

"Love the storage bench. It's very comfortable, good height to put on your shoes. All looks neat and organized. Love this piece of furniture !"

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Likelihood of customers making future purchases

Verified
5/5

2018-01-21

Customer service

"Recently, we purchased a few items and one was not functioning properly. We called customer service and the problem was resolved immediately . Love the products we purchased and will continue buy in the future. We tell everyone what a great company to deal with. Very pleased customer."


Verified
5/5

2018-01-21

Excellent

"Great products, Quick delivery"


Verified
5/5

2018-01-21

hlp review

"great, on time delivery perfect curtains just what I wanted."


Verified
5/5

2018-01-21

Good as always!

"The selection on bedding is wide and quality items, fast shipping all good"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-21

Dining room set delivery

"Ordered a dining set which was delivered promptly and after putting it together it looks perfect in the space."


Verified
5/5

2018-01-21

They Follow Through

"Love how they keep you informed of when shipped ,when it will be delivered and when it was delivered."


Verified
5/5

2018-01-21

Could not ask for better customer service.

"The merchandise we received was, unfortunately, damaged. The issue was resolved with one easy phone call."


Verified
5/5

2018-01-21

Great service from Wayfair

"Phone experience terrific. Spoke with 2 young ladies at different times who got me through any problems and answered questions. Love the vanity. Delivery men were wonderful. Had it carefully up the stairs and in the bedroom in 15 minutes. Will recommend!"


Verified
5/5

2018-01-21

Great Product, Great Service!

"Product precisely as described. Lightning fast shipping. Very pleased with my transaction."