"I bought a 4 piece conversation piece for an over sized porch. I actually looked at your website for months, and others as well. But I always came back to yours. I am delighted to say the set that I bought look absolutely fantastic. I made a statement in the entire neighborhood. Then I had more space on the other side of the porch and decided to buy a 3 piece smaller set for that space. It was the perfect size with a different color seating. It makes the entire porch pop. YESSSSSSSSSSSSSSSSSSSSSSSSSS. I am so happy with my purchases. Everyone asks where did I buy my furniture and I proudly sing Wayfair, has just what you need, just like the song. Thank you,
Thank you, I am so happy."
"great selection, great quality"
"Quick shipping, excellent products, easy to return the item that was the wrong color for what I needed"
"Everything came on time. I will use you again."
"Easy to order, great price, delivered on time!"
"It took my husband and I quite a while to find a rug that worked with our color schemes and would work in our front entry way. We ultimately agreed on this particular rug, and it works great for the area. Wayfair clearly communicated shipping details, and the rug was delivered on time and in perfect condition. Very happy with our decision to use Wayfair and will be a return customer."
"Great communication and prompt delivery."
"Wayfair reminds us what real customer service is all about - something we don't see enough anymore! I worked with Jason Mays on ordering my sofa. The only problem we ran into was that the wrong orientation of sectional was sent initially. Jason handled it so professionally and with kindness. He then got me with John Meehan, but keeping in touch with me till resolution. John was also so professional and kind, and, for my trouble, had the delivery men put the sofa together for me and take away all the boxes! I didn't think anyone even did that any more! But Wayfair did. And, in the process, the price on the sofa dropped, and they gave me the lower price. I became a loyal customer instantly: I have bought a large round rug (which looks wonderful with my new sofa!), some kitchen items, some fun items, and a set of nightstands as a housewarming gift for my daughter's new place. I have also told so many people my story, some of which have already purchased from Wayfair, all of which swear they will check it out. EVERY person I have spoken with is so professional, respectful, and wonderful! I have worked in customer service many years and I know how tough people can get. Whomever does the hiring and training should be commended as well. I am so impressed with the company and will always start with Wayfair before going anywhere else online. Thank you for bringing back great customer service!!!"
"Just plain great ! Awesome "
"Wayfair should use better delivery companies. I purchased a new living room set but could not get a scheduled delivery. They are about 20 mins from my house but the items sat for 8 days and finally when they scheduled a delivery for Friday, I took the day off of work and they never showed. When I called the delivery company they said "we will get back to you in a few days to set up another delivery". At that point I cancelled the order and Wayfair was tremendous in returning my money."
"I always shop Wayfair when I'm looking for home improvement items. I have purchased furniture, a sink, Cabinet pulls and a ceiling fan so far and everything has been delivered intact and exactly as described in the product details. "
"I love this company. They are amazing to work with and love their products too. "
"I had a damaged ac unit,and Wayfair was great,they understood the problem and took care of right away.I have been a Wayfair customer for 2 years now and have never had any problems with them."
"Had to wait a month to get it but glad it's here now. "
"I've loved everything I have received from this site! "