ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-08-09

Good quality merchandise at an affordable price

"Delivery was on time. Merchandise quality and appearance is excellent. "


Verified
5/5

2017-08-09

Amazing!

"The table came sooner than expected. Looked just like it did online and it's fabulous.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-08-09

The best around!

"The quality of the items I've purchased, the customer service, the delivery to your door...everything about wayfair puts them a mile above their competition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-08-09

Ordered a couch

"Ordering was painless and delivery was on time."


Verified
5/5

2017-08-09

Just a great company to do all your shopping with.

"All experiences have been just great!!"


Verified
5/5

2017-08-09

great!

"Our exchange for damaged Futon was great! We were impressed! "


Verified
5/5

2017-08-09

Wayfair orders

"Have always had a good experience when ordering from Wayfair. Usually delivered ahead of time and in good shape."


Verified
5/5

2017-08-09

Happy with my Purchase!!

"I am happy with my experience with Wayfair! It was easy to order and I received my outside rug within days. I love my rug and plan on using Wayfair again!!!"


Verified
5/5

2017-08-09

Excellence!!

"Everything I have bought from Wayfair has either met or exceeded my expectations! I love this place!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-08-09

Great Value

"Love the products and service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-08-09

Great

"Everything was delivered in a timely manner. I'm very happy with what I bought!"


Verified
5/5

2017-08-09

Excellent website!

"I've ordered a few items and have been happy with selection, quality and prices. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2017-08-09

Easy to construct, modern designs

"I ordered multiple book cases in different sizes and each came easy to put together and install. One wasn't quite as pictured and didn't install as well (was not flesh to the wall and took two people to hang) but otherwise we're very satisfied with our purchases."


Verified
5/5

2017-08-09

Great experience with Wayfair

"We ordered a number of items from Wayfair -- all of which were delivered promptly, with no issues of assembly or any damage.
"


Verified
5/5

2017-08-09

Excellent!

"I always have great results with this site! It's my "go to" site!"