ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-01-20

Wayfair is 5 stars! Great experience shopping with them

"I will deff be a frequent repeat shopper!"


Verified
5/5

2018-01-20

nice bar stools

"Good quality. Bargain for price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-20

DELIVERY

"I have placed three orders now and all were delivered as promised or earlier in great condition."


Verified
5/5

2018-01-20

Pretty as pictured

"The turning yard ornament I purchased was exactly as pictured. The hammered topaz pieces as just as pictured. I did think it was going to be on a taller stake, but it is very pretty.

"


Verified
5/5

2018-01-20

Addictive!!

"Its all about choices!! Items were better than expected, quality. Well packaged, earlier delivery than expected and great prices!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-20

REVIEW OF AN AMAZING FURNITURE SERVICE

"I feel like an idiot because all the ads on TV I always ignored or didn't pay attention that it was Wayfair. Then I was desperately looking for furniture that I needed fast and what I wanted. Looked for furniture websites and voila...there was Wayfair. I thought, wow what a cool website on prices, availability, styles, free delivery....Gosh was I lucky to have found this website. Then, sure enough, one of your ads came on TV and I said to my husband, that's where I got our furniture. He said well we've just been seeing the ads for 6 months and you're always singing to them when they came on. Why didn't you go there to begin with? Agggh I had to explain I just always sing to ads, I don't pay attention to them. Well, now I can see the importance of paying attention!!! Because I got everything I wanted!!!! Thank you!"


Verified
5/5

2018-01-20

ALWAYS helpful

"I am slowly gathering items for an overdue kitchen remodel; buying during sales, if possible. (Champagne taste, tiny budget.) Wayfair folks are informative and patient. Thank you, WF!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-20

Prompt service

"Got my order very quickly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-20

Love Wayfair

"Excellent start to finish"


Verified
5/5

2018-01-20

So easy-to-use.

"Everything I have ordered has been great quality. "


Verified
5/5

2018-01-20

Customer service

"The customer service experience was great Carrie was very helpful.
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-20

Great Products Arriving in a Timely Manner!

"The crates I ordered for our grandsons were in perfect condition and arrived in 3 days."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-01-20

Excellent.

"Items are just as described and pictured. Great care with shipping. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-01-20

amazing products

"I have ordered furniture, rugs and so far everything has been amazing quality and delivery has been wonderful too. customer service is excellent. I will keep ordering from them"


Verified
5/5

2018-01-20

Love free shipping and many varieties to choose from.

"Quick delivery, very good deals"