ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
4.50/5
Featured Review


Verified
5/5

2021-07-22

Fast service

"Apart from the slow up on the rx service was quick "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2021-07-22

Best price for my contacts!

"No issues here! Satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-22

Good prices, hassle free, easy ordering online

"happy with the price and shipping"


Verified
5/5

2021-07-21

Fast shipping

"The price is right and the shipping is amazing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-21

Unbeatable prices and fast shipping

"I've ordered contacts from different online companies over the years. WebEyeCare has prices that can't be beat and the ordering process is the simplest I've found. Shipping was also very fast. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-18

Great contact lens service

"Everything went smoothly. The lenses were delivered promptly. The price is fair. No hassles."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-16

Great shipping updates

"It was awesome to get updates on shipping status, including when it was out for UPS delivery. I had high confidence in the arrival timeline."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-11

Great prices and quick delivery

"I've found their prices to be the best and they have quick delivery. Communication is good. They don't have any processing fees like many sites which is a huge bonus. It's easy to upload your prescription on their site. Overall, a great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2013-04-29

great service

"I always Have a quick great experience when order my contacts "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2021-06-23

They make this too easy!

"Easy to log in, easy to attach prescriptions and easy to order! Received box via UPS in a few short days! This was my 4th order and they are by far best to use and pricing very good!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-07-15
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you so much for your kind words and recommendation. We greatly appreciate it.”


Verified
5/5

2021-06-20

Great customer service

"Great customer service and fast contacts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-07-15
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future. ”


Verified
5/5

2021-06-09

Best price with Friendly helpful staff

"Best place on line to order with Friendly knowledgeable staff . Fast shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-07-15
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for the kind words. We greatly appreciate your recommendation. ”


Verified
3/5

2021-06-08

Website issues

"The contacts were priced well and there were no shipping issues, the problem was the website. While ordering my contacts I had to change some information and when I refreshed the page it apparently affected an algorithm for increased views or increased interest in the contacts and triggered surge pricing. So, right as I was going to pay, the price increased. Very sneaky.

Then when the order was on it's way, I encountered a glitch which only allowed you to see the tracking information ONCE and then if you tried to view it again it had disappeared. I had to clear out my internet history so that the website saw me as a "new" visitor and then I was able to see the info again.

So if you order from here, DON'T make changes, don't refresh pages, and take screenshots of order information the first time you see it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-07-15
A rep from WebEyeCare, WebEyeCare, has responded:

“We are sorry to hear of your experience. We would love your feedback at info@webeyecare.com. Thank you again for reaching out.”


Verified
5/5

2021-06-04

Quick service!

"Excellent pricing and very quick delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-07-15
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. ”


Verified
1/5

2021-05-26

FAILURE TO COMMUNICATE + SHIPPER IS BLIND

"AFTER 2 PROMISES TO CONTACT ME ON LINE , WAS FORCED TO MAKE AN "APPOINTMENT" TO TALK LIVE CONCERNING SHIP STATUS.
THE GLASSES ARRIVED WITH BLEMS CLEARLY VISIBLE ON BOTH LENSES = 2 BLACK "INK" MARKS ? ? ARE CLEARLY VISIBLE ON BOTH LENSES. IT DIDN'T HAPPEN IN TRANSIT AND THEY WERE OBVIOUSLY WRAPPED UP THAT WAY. WHOEVER SHIPPED THEM IS OBVIOUSLY BLIND OR 62 I.Q. <
JUST ANOTHER **** ON LINE. NEVER AGAIN.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-05-26
A rep from WebEyeCare, WebEyeCare, has responded:

“We are so sorry for the condition in which you received your lenses. The marks are used by the lab for production of Progressive lenses, and should never have been shipped out to you in this condition. We are so sorry for the issue. You safely clean this off with rubbing alcohol and a soft cloth. If you are not comfortable doing so we are happy to provide a UPS shipping label to get this taken care of for you, or of course if you wish to return the glasses for a refund we can accommodate that as well.”