"top quality lenses at affordable prices!! I got the same lenses way cheaper than other online competitors. Love getting the reminders in my email when it is close to reorder time so I never run out. Customer service was excellent. Shipment came as promised. Complete and on time. A+"
"Good service ... the contacts are custom so we haven't received them yet but we've always had good service with them "
"I got the item as described, delivered on time and the administration fee was low compared to other websites. "
“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. ”
"I honestly enjoyed my checkout experience. What I didn't appreciate was being emailed that my contacts were back-ordered 3 days later and it would be 7-10 days before they were back in stock with no option to upgrade my shipping for free or even a partial refund for the delay. If you tell someone that their contacts will be there in a certain amount of days and then double that time, I think it's only fair you offer some recourse. I did finally get a hold of customer service and had to argue my way into a shipping upgrade."
“ Thank you for reviewing your purchase with WebEyeCare. Our system shows that your order was placed on Tuesday the 16th and labeled for shipment on Friday the 19th. Most orders do take 1 - 2 business days to ship. We do apologize for any inconvenience caused by the order taking a 3rd day to ship out. Your tracking does show the order was delivered on the 23rd. Please let us know if you have any additional questions. Thank you! ”
"Efficient, easy way to replenish my contacts
"
“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!”
"Ordered online easily & received lenses fast. Definitely will be coming back! Glad I gave them a shot - worth it on price alone! Don't believe negative reviews."
“We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future!”
"These contacts are the best price I’ve EVER seen!! I’ve been wearing contacts for 30 years and I’ve never been able to find them at such a great price!! Thanks so much I will forever buy from this company!! "
“Thank you for the kind words! We greatly appreciate your recommendation!”
"I have called, left messages, emailed, sent chat messages and not one response on my order. This is the worst company ever! I will never order from them again."
“ Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback. Our system shows your referenced order 90796864 was placed on January 3rd, shipped on January 10th, and delivered on January 14th. Also, our records show we have responded to all three of your emails. Based on this your order is considered to have been completed on time, and we cannot find a cause for such a poor review. If you could please provide some additional insight as to the reason for your review by emailing Info@webeyecare.com. Thank you!”
"My order not shipped until 1 month later when I tracked the order and contacted customer service"
“We are very sorry to hear this and apologize for any inconvenience you may have experienced. We greatly value customer feedback and would love to connect with you to ensure we remedy this. Please contact info@webeyecare.com if you have a moment. Thank you.”
"This company took forever to process my order and had no transparency. I emailed, called, left messages, and still all they could tell me was that my order was processing (why I don't know) or that they were waiting on my Dr. However, I directly uploaded my rx several times for them. Why do you need to reach my Dr when her written prescription was provided SEVERAL times? The website was horrible to navigate and wouldn't let me log in to see what was happening with my order as it was always under construction. Shipping was very slow as well. The whole process from when I placed my order to when I actually received my contacts was almost a month. Absolutely ridiculous. The value is not worth the hassle. I'll never order from them again."
“ Thank you for reviewing your purchase with WebEyeCare. Our system shows the prescription you provided was written for AquaSoft Daily and not the Clariti 1 Day your order was placed for. As contact lenses are a medical device their prescriptions are brand specific. Since the brand ordered did not match your prescription we had to verify the order with your doctor's office. Once we had permission to fill the order it was moved to our shipping department. Please let us know if you have any additional questions. Thank you!”
"New data systems never work as advertised, but Webcare prevailed."
“We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future!”
"Over a month has past and order still pending and not received. "
“ Thank you for reviewing your purchase with WebEyeCare. Your order is for Biofinity Toric XR lenes. These lenses are custom made to order lenses. You are advised on the product page they take 5-7 weeks to be made before the order will be shipped to you. Please let us know if you have any additional questions. Thank you!”
"Offers great prices and product is of quality ."
"I have used WEC for years and have liked the service, but this past order I placed I didn’t realize my prescription on file has expired. My order was taken, my card was charged, but no contacts were coming. After several weeks of no delivery and me dwindling down what lenses I had left, I realized my order never came, so I e-mailed the company . They told me my prescription was invalid, I needed a new one- fair enough, but maybe let me know that my (charged) purchase was not coming? Then maybe I could take action before running out of lenses. "
"Ordered contacts 2 months ago, get an email from them asking if I got my contacts yet, if not, wait 2 days and contact them. Went online and see there's an issue with the order. They couldn't tell me that, make me send an email and go through all that. Still no contacts! BS"
"I live in Texas and even with the pandemic and during holiday time I got my contacts in a timely fashion. I use Clariti 1 day and my prescription -1.25 isn’t sold in stores so ordering online is a must. I will definitely be ordering from here again! "
A rep from WebEyeCare, WebEyeCare, has responded:
“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. Your order is scheduled to ship today. Please let us know if you have any additional questions!”