"The pants were not what I thought I ordered and too big. "
"You’re not gonna believe this! I was flipping through your new Chico’s catalog and I fell in love over the shoes the model was wearing. I couldn’t find them anywhere so I called customer service and got an unbelievable woman who said I know these shoes but they’re not popping up to me right now. She took my number and called me back at 7pm EST as she’d located them! They’re WHBM so I Ordered them & I'm wearing them! She went over and above for me! She cares and she knows customer service! "
"They always have my size and fit."
"Packages arrived on time and in good condition. No complaints "
"Items were delivered early and fit as expected! In previous orders, returns or exchanges were processed easily at the store without question.
Love the company and the clothes! "
"I love my new black pants!!!!"
"The experience was great. Ordering was easy and getting the promotion code into the order was a breeze. WHBM confirmed the order and provided timely status reports of my order. It arrived on time and in perfect condition.
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"They were so very helpful with an on line order return! Staff was friendly, knowledgeable and oh so helpful.
Will shop with them in store and on line again for sure!
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"I had to return a blouse that was too tight in the bustline and inadvertently threw the return label away. I called customer service and before I had a chance to go into a long explanation the agent knew what I needed and a label appeared on my email within a minute. No hassles, no explanations, just good service, can't help but love them and their products."
"Very quick and true to size."
"WHBM delivers high quality clothing in a timely manner. I'm always pleased with WHBM! "
"Great quality! Proper sizes!"
"As always my order from WHBM was shipped and delivered promptly! As usual I was not disappointed with the quality and design of my product. "
"Shopped the Oak Brook store!"
"This was my first time placing an order with WHBM, but everything was excellent. I love my new sweaters and the delivery came early. Great job!"