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Verified
5/5

2020-11-18

Excellent Service

"I ordered a few things and they all arrived in a timely manner and in good shape."

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Verified
1/5

2020-11-18

They cancelled my order

"I placed an order which was cancelled and no explanation. "


Verified
5/5

2020-11-18

Helpful

"Sales rep was pleasant and helpful "

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Verified
5/5

2020-11-18

Excellent!

"Quality construction and fabric , good fit."


Verified
5/5

2020-11-18

Excellent, well-made and cute clothes..

"Seems I can’t go wrong with White House Black Market tops and dresses, even those ordered on-line fit and look great. The only problem I ever have is with their jeans: some fit and look great. Others of the same size don’t fit properly; those I return. "

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Verified
3/5

2020-11-18

Love the clothing, but not the customer service

"My order was lost in the mail. When i called customer service, I was told to work with the post office regarding the lost order. I love WHBM clothing, and I've been a loyal customer for many years. Half my closet, and it's a big one, is full of their label. If I continue to buy from them, it will be in person rather than mail order so that I don't pay for goods I did not receive. Given we are in the middle of a pandemic, it will be awhile before I get myself to a store."

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Verified
2/5

2020-11-18

Frustrating

"Order jeans, & was to get $30 off with coupon they gave me with add; & if I add another so much dollars I qualified for free gift. Order blouse $89 way over what I needed. They didn’t give $30 off, had to send email & call to get $30 off. Didn’t get free gift, emailed asking where is gift-twice- no response no gift. I’ll send blouse back - can’t stand false advertising. "

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Verified
5/5

2020-11-17

Wonderful experience

"The staff was super helpful and the store was very nicely laid out, the dressing room was big and the clothes are amazing! I love WHBM!"

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Verified
5/5

2020-11-17

My wife was very happy!

"Ordered items for my wife’s birthday. Items were accurately noted and my wife was thrilled with her gifts."

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Verified
5/5

2020-11-17

Customer Review

"Products were delivered as showed in ads. Good quality"

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Verified
5/5

2020-11-17

Delivery

"Great job - received no problem "

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Verified
5/5

2020-11-17

Great Wardrobe Options!!

"Best part sizing is reliable and styles are timeless. "

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Verified
5/5

2020-11-17

Great clothing!

"I love every piece I ordered. The sizes were great."

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Verified
5/5

2020-11-17

Great Quality and Fit

"White House Black Market does not disappoint. Their clothing is very well made, of high quality, great value and has many size offerings to meet different needs."

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Verified
5/5

2020-11-17

Love My Purchase

"Fell in love with a gold three strand necklace. Went on sale twice, came down to price I could afford and snapped it up. It is gorgeous and I wear it all the time.

Staff is so helpful and great at offering suggestions to highlight or enhance your look.

Highly recommend White House Black Market!
"

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