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Verified
1/5

2020-11-17

Items never Arrived

"The package never arrived"


Verified
5/5

2020-11-17

Love the style

"The employees care. The styles make me look good. The clothing is fun and my clients think I dress well but really it is WHBM"

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Verified
5/5

2020-11-17

San

"Luv Every Order.....Keep up Good Work"

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Verified
5/5

2020-11-17

Great Jeans

"I’m not a big fan of online clothes shopping, but this experience made it less daunting. The jeans were well described and pictured so that they were what I expected upon arrival."

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Verified
5/5

2020-11-17

Great customer service!

"Great shopping experience at the GVR location. Very nice and professional sales ladies. Thank you! "

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Verified
1/5

2020-11-16

Never received the dress

"When is the dress going to be delivered??"


Verified
5/5

2020-11-16

Knowlegeable help

"Wonderful staff at the Northpark store in Dallas. Brianna is so helpful in suggesting items to add to my wardrobe. I always look forward to shopping there."

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Verified
2/5

2020-11-16

Complimentary jewelry wasn’t included

"I love WHBM, and I shop there all the time. But unfortunately this time I didn’t receive my gift that was supposed to be included with the items I ordered. I was told you ran out of merchants... :-("

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Verified
5/5

2020-11-16

Love to shop here

"I like whbm for maintaining quality of most of their clothing. I also like the suggestions when I do online shopping and makes it easier to find matching items. Shipping is fast too. Service at my store in Burlington, MA is great. I hope they keep the quality of their clothes unlike many designers who start using cheap fabrics for profit. "

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Verified
5/5

2020-11-16

Excellent

"Jewelry is as expected and received on time."

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Verified
1/5

2016-06-02

Horrible service to customers

"I have never been treated y a company like WHBM. I had written in a review about a short I bought that ripped. The company contacted me and TOLD me they would send a label in the MAIL to me to return it and get a refund. Well numerous emails and phone calls I was told yesterday NO we will not mail you one. You can return at your expense and we will refund your money. Thanks but no thanks. I am horrified that I was lied to for months and now this. They all deserve to be reminded that they offered the refund I was fine with just throwing it out. Annoyed yes and hurt to be treated like garbage. Well it’s just like the shirt I bought!!!!!!!"

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Verified
4/5

2020-11-16

Great fitting clothes that are made well

"I have always loved your clothes and the tailored style. Since our local store has closed, I have been purchasing products online. The only negative is the fee to return. Most companies I buy from have a “no fee” return policy so that is a bit disappointing "

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Verified
3/5

2020-11-16

slow process of refund

"I purchased some items, however, one does not fit me well then I mailed it back, but it is over twenty days, white house black market still not inform me that they received this return item."

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Verified
5/5

2020-11-16

Service and quality

"Beautiful dress , service impeccable "

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Verified
5/5

2020-11-16

Awesome shopping experiences every time

"Orders are always accurate, speedy and returns are always hassle free."

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