"I have been shopping at WH&BM for several years Their services and their products are always good Except one time I got my white bag with bad wrap it did not look good but I did not much bother me."
"I am very happy with customer service. After ordering clothes on line I realized I should have used my sales discount. The customer service person was very nice and gave me the refund after the fact. They have consistently made my shopping experiences happy and that is why I keep coming back."
"White House black market has become my favorite place to shop and buy my outfits. I really appreciate the helpfulness and professionalism of the associates. They help me pick out things and let me know how the fit looks on me and it has been such a great experience every time I go. "
"I have not received the silver shoes that I ordered a month ago! "
"I ordered two shirts from you and one of them I really love. Although the sizes were identical and the fabric the same, I found the fit of one in the shoulders and chest was not as good as the other. I will continue to shop with you, I'm a fairly new customer, and I just need to find out about how your fitting runs. Mailing and responsiveness was good."
"Love the new store at Woodland Mall. Great selections and customer service"
"Items arrived damaged (zipper broken). It’s been 3 weeks and I still have not been able to return this for a refund or exchange as the package would not be accept by either USPS or UPS. Unhelpful customer service. Quality of clothing has decreased markedly over the last couple years."
"Jackie at Valley Fair is a superb s sales lady!!!! "
"Shipping was faster than expected, product was in good condition. Live the jacket!"
"Loved it all, it always delivers!"
"Very professional and on time"
"I have waited over a month and my jeans are still not here "
"It’s always a pleasure coming into whbm. The staff is always warm and personable, they make you feel like family "
"I am impressed with the quality and service. Thank you! The pants I received were not as small as other reviewers commented. I wish I had ordered my size, but these fit, and I had to go on a trip, so I kept them. "
"Outfit is more beautiful than I could have imagined "