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Verified
5/5

2020-10-16

Great black dress!

"Delivered fast & I love the dress! I’m 5’7” 180 lb and got size 14. It fits perfectly. "

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Verified
5/5

2020-10-16

Great apparel in petite sizes

"I have a terrible time finding jeans in size 0 Petite. White House Black Market delivers! I am overjoyed to have found a go-to source for petite size clothing. "

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Verified
1/5

2020-10-16

Horrible

"Shipped wrong product twice. Two different orders and shipped wrong product twice and charged me shipping on returns "


Verified
2/5

2020-10-15

One clothes was not received

"One clothes was not received. The fabric of the clothes were cheap. Quality dropped significantly "

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Verified
1/5

2020-10-15

Not good

"She didn’t like me to take my clothes home to try on, the girl at the register wasn’t happy I was returning clothes I ordered online, and insisted I book a two hour appointment in store so I didn’t end up returning anything. But I told her I was some what handicapped. I order online because they do not have petites either in the Buckland store, and I need my husband’s assistance to get clothes on and off. I don’t like being talked to by the girl at the register like I’m 2 years old showing me the dressing room without knowing my circumstances. "

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Verified
5/5

2020-10-15

Jacqueline, store manager at the promenade shop location us the best!!! She is very customer oriented and never fails to deliver!!!

"Always happy and extremely satisfied with Jacqueline’s service! She knows what style I want and she always delivers!!! Love love
her customer service, she knows what she does, she knows her customers wants/styles very well!!! Her store at the promenade shop is always very clean and tidy. She is the best, reason why I love shopping there!!!
"

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Verified
5/5

2020-10-15

Great customer service

"I had a problem with an online order and the situation was resolved very quickly. Customer service was friendly and helpful."

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Verified
5/5

2020-10-15

EXCELLENT

"EXCELLENT PRODUCTS, GREAT SERVICE, THANKS."

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Verified
1/5

2020-10-15

never got one of my shirts!!!!

"Still have not received one of my shirts!"

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Verified
5/5

2020-10-15

Everything was Perfect!

"I ordered two dresses for a wedding I attended in October. They arrived earlier than expected. One didn't fit, so sent it back and received my refund within a week! The other dress was perfect-great description and pictures online. I'm super happy with my dress and hope to wear it again soon. This was one of the best online shopping experiences for me. "

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Verified
5/5

2020-10-15

Loved It!

"Everything I got fit perfectly and I felt awesome trying everything on! I can't wait to wear some of the items for my next date night with my hubby!"

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Verified
5/5

2020-10-15

They get me

"Visiting the Winter Park WHBM always feels like a treat. Liam is so knowledgeable and helpful and Kaitlin knows me so well that sometimes feels like she knows my taste better than I know it myself.
I am a curvy size 16 and there’s always something that works. I’ve been there literally minutes before a date, and I leave feeling confident about my look.
When I was furloughed, I’d visit and they’d help me find the best sales available. Sometimes I’m just getting my nails done next door, and I pop in to say “hi” because “that’s the place where everyone knows my name”.
I love the store a d I LOVE this store!
"

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Verified
5/5

2020-10-15

Great petite pants

"Delivery very fast and love their styles"

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Verified
5/5

2020-10-15

"I’m always pleased worth the items I get from White House Black Market. I have shopped almost exclusive there for a many years. "

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Verified
5/5

2020-09-16

Same excellent quality and service

"Received merchandise in two days. Excellent condition and quality product. I can always count on being able to wear their clothing right out of the box! Amazing."

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