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Product & services pricing
4.87/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.89/5
Customer service:
4.92/5
Return/Replacement policy:
4.89/5

5/5

2024-03-10

Great shopping experience. Website well laid-out and easy to navigate.

"After researching several camera stores I chose to shop with Willoughby's photo because they offered me a very good price for the new Canon EOS R7 camera I wanted which was delivered within 3 days, safely packaged and without any cost to me. Jack informed me by email about every single step of the order and delivery process, I wish other stores were like this!
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5/5

2024-03-07

Sony FE 70-200mm F2.8 lens

"My latest purchase from W.C.E, a Sony FE 70-200mm F2.8 lens, arrived in exact time and exactly the condition advertised. I paid for quick delivery, W.C.E did this whilst they were closed last weekend. Would definitely use again. "

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5/5

2024-03-07

Excellent company to deal with.

"I found the whole service very efficient and would definitely order from Willoughby’s camera again! Communication was excellent and I was advised every step of the process, The Nikon D7500 camera looks great and has been very easy to use, even without spending too long looking at the instructions. Am delighted with the cost too - well worth the purchase. Thanks
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5/5

2024-03-05

Nikon Z50 mirrorless camera w./50-250mm lens

"Unbeatable camera for an affordable price! The kit lens offers a great solution. I held several discussions over the phone with Jimmy, Greg and Rachel, true photographers, directed me before I made up my mind and I'm very grateful to Willoughby's Photo. "

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5/5

2024-03-04

Amazing service!

"Received an email yesterday at 2pm to say my new Nikon AF-S 70-200mm f/2.8 lens had been dispatched and It arrived at 10am this morning. The lens was over $100 cheaper than recommended price and works well with my Nikon D3500 camera. Hats off to Willoughby's for their fast shipping always, well done!
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4/5

2024-03-02

Customer Satisfaction

"Willoughbys.com boasts fine-quality merchandise and exceptional customer service that is hard to compare, their website is professional, neat and easy to browse. I have been buying cameras and accessories for many years with high regards at Willoughby's Photo Emporium."

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5/5

2024-03-01

Excellent service all round and great value.

"I recently discovered Willoughby's Camera when shopping around for a new Sony FE 70-200mm f/2.8 lens. The price offered by Willoughbys.com was one of the best around. I did a bit of research around the warranties and was happy with the one they offered. From the online customer service, via the telephone support service to final delivery, everything went smoothly and the lens arrived fast and right on schedule. Thumbs up!"

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5/5

2024-02-29

Five star to Willoughby's camera

"I couldn't be happier with the entire experience. The ordering process was straightforward and the delivery was right on time. The transparency throughout the journey, from ordering to delivery, was truly commendable. I received my Canon EOS 90D camera right on time. I am very happy with the quality of pictures I am getting from the new camera and I would recommend this company to anyone."

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5/5

2024-02-23

Happy with my purchase!!!

"I bought a Nikon D500 camera from willoughby's camera, because of their fair international postage rates. Other stores dared to ask up to $80 for a shipment to Seattle. The camera arrived in 3 working days and in perfect condition. Moreover, the email contact I had with their customer service was very good. Quick response to any of my question. Everything works as it should and I am very happy with my purchase. I will recommend willoughby's camera to my friends and will be my first stop for my next purchase.
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5/5

2024-02-21

Excellent customer service.

"Their Website was easy to use, and ordering was a breeze. I could not find a better price anywhere else and delivery was fast and free. I was kept informed at all stages of delivery, and provided with a tracking number when my Canon EOS R8 camera was dispatched and they delivered as promised. The camera itself is truly a wonderful machine and I'm satisfied with the purchase."

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5/5

2024-02-20

Great place to shop for photography equipment.

"I was very impressed with the service I got from Willoughby's camera. I found a Canon EF 50mm f/1.2 lens I was after at a good price. I ordered it and had delivered to my door in less than 48 hours in a secured box , So happy with the lens!!! Also love the no tax and free shipping from Willoughby's. Will certainly be using them again
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5/5

2024-02-20

Panasonic Lumix GH5 II Mirrorless Camera with 12-60mm f/2.8-4 Lens

"They did a great job organizing the dispatch, delivery and pre-purchase consultation on the compatibility of the camera with my legendary Lumix lenses. Ordered on Friday 9:00 a.m and delivered to my door on Monday by noon. Would recomme nd the kind of service"

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5/5

2024-02-20

Excellent company, super quick delivery.

"Willoughby's camera kept appearing in my search for the best priced Nikon DSLR camera . After making my order, it arrived when they said it would in perfect condition. No complaints at all. I like the feel of the camera and think I will be very happy with it. As for my experience with Willoughby's, I would very highly recommend them to a friend. I might just come back for a second body soon I have to finish upgrading my lens to full frame and get rid of my crop factor glass but the next stop will be Willoughbys.com"

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5/5

2024-02-19

Excellent service, quick and reliable delivery.

"My new camera was delivered quickly, without any problems at a price slightly lower than I could find elsewhere. Thanks again Willoughby's camera for guiding me in choosing the perfect camera.
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4/5

2024-02-17

Willoughby's Cashback is Unavailable!

"I'd recently acquired a Sony A7IV camera plus lens from Willoughby's Cameras online. The purchase and delivery was perfect. However, the reason I gave 4 stars is because the $190 Sony Cashback was not redeemable when I produced the Sony α7 IV invoice from Willoughby's which is declined by the manufacturer. Customer service have tried to intervene on my behalf to no avail. "

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